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Front desk very friendly
04/14/2009The hotel had not been informed that we needed a non-smoking room, so when we got into our room, we needed it cahnaged (my mother has horrible allergies). the ...
The hotel had not been informed that we needed a non-smoking room, so when we got into our room, we needed it cahnaged (my mother has horrible allergies). The woman at the front desk went above and beyond and was very personable, helpful and friendly and changed our room right away!
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Great place for Price.
02/26/2009Stayed 1week for business and appreciated the amenities offered. very clean room,great breakfast and the staff was extremely professional. will stay again and will recommend to others. thanks!
Stayed 1week for business and appreciated the amenities offered. Very clean room,great breakfast and the Staff was extremely professional. Will stay again and will recommend to others. Thanks!
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Bad, unethical management
01/29/2008A very unethical manager. this franchise gives econolodge a black eye. i made reservations there for three nights in january, and called back 10 days before the reservation to change ...
A very unethical manager. This franchise gives Econolodge a black eye. I made reservations there for three nights in January, and called back 10 days before the reservation to change to two days. The manager changed the charge so that two nights cost more than three. I tried to cancel, and the manager said there was a policy of no cancellations within 2 weeks of the reservation. He claimed an email was sent with that policy at time of reservation. None was received. Called the corporate offices in Maryland, they were sympathetic but could not force a cancellation. We stayed there unwillingly, the manager asked at check out if I had stolen his iron. The room was to be in the lodge (better), I was placed in the motel building (worse).
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Inexcusable Service
11/08/2007Manager is one of the rudest service personnel i have ever had the displeasure of dealing with..... not only to me, but to several others in our party, including the ...
Manager is one of the rudest service personnel I have EVER had the displeasure of dealing with..... Not only to me, but to several others in our party, including the bride who booked the original block of rooms. Recommend staying FAR away from this hotel.
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econolodge
06/13/2007The room was very nice, but they made a mistake with the reservation and booked us in a smoking room instead of non-smoking and could not change our room. ...
The room was very nice, but they made a mistake with the reservation and booked us in a smoking room instead of non-smoking and could not change our room. Needless to say, all of our clothes smelled of cigarettes when we left. The pool wasn't very clean either. The complementary breakfast seemed to be good, however, we left too early to try it.
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