Reviews
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Thanksgiving
12/01/2009My self, boyfriend and daughter stayed here for 3 nights. the hotel is very rundown and smells. we got what we paid for.
My self, boyfriend and daughter stayed here for 3 nights. The hotel is VERY rundown and smells. We got what we paid for.
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Dirty, Rundown, Unsafe
05/23/2009This hotel is dirty and very rundown. no elevators and not one outside ldoor ocks to keep non guests out. every entrance has a place for a kaycard and none ...
THis hotel is dirty and very rundown. No elevators and not one outside ldoor ocks to keep non guests out. Every entrance has a place for a kaycard and none of them are activated, Anyone could come and go as they please. No ice machines were working nor coke machines. Hot breakfast consisted of powder eggs and gross sausage links and a halfa** waffle maker that didnt work right. Even the pitcher that held the milk had the handle broke off of it and had bent tongs to get the sausage out. Not in a very good part of town and very poor lighting in the hallways. Claim to be remodeling but I didnt see any such thing. I had to check in with my kids at 1am and was very nervous trying to find my room. Not a family place.
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Ripped Off
05/03/2008The rooms are musty and have a odor, they feel unclean but may be because it is an older hotel. the parking lot is full of large pot holes. the ...
The rooms are musty and have a odor, they feel unclean but may be because it is an older hotel. The parking lot is full of large pot holes. The hotel is on "Industrial Blvd" and not in the best part of town. The parking feels unsafe and I would not let my family go out back, to the car, alone nor to the front because of the rowdiness and crowds from the on-site casino. Worst of all they over-charged me, billing my credit card for three nights instead of one. I spoke to the manager several times about the over charge and he assured me he would refund their mistake but after several months, he has not. The hotel manager hides behind his voice mail and will not return phone calls. The hotel manager has been untruthful and unethical in his handling of my complaint and has not provided a refund nor an explanation of why he has not. I am having to go through my CC company and Ramada Inn Corporate to remedy this fraudulent charge. If I can not trust the Ramada Hotel with my financial data nor to honor their word to fix their mistakes, the Ramada Hotel, at least in Bossier City, LA, is not a safe place to do business.
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DIRTY and NOT SECURE
11/19/2007First problem i noticed was no elevator. this could be a real problem if you have a lot of baggage. i was given a room on the second floor but ...
First problem I noticed was NO ELEVATOR. This could be a real problem if you have a lot of baggage. I was given a room on the second floor but the door to this room was loose and concerned me. Asked for a room on the first floor and was accommodated. Overall the place is dirty and run down. Varnish peeling off inside room doors, crumbs and dirt piled in corners...could have easily been cleaned with vacuum but appeared neglected for months. Outside door on side of hotel did not lock and remained cracked open... thus no SECURITY. Hotel advertised wireless in the room but not working in my room. Asked about it and was told it was "broken" in the wing where my room was located. When asked if that would soon be corrected, was told by a very disinterested front desk person "someone was working on it". Remained unavailable throughout my stay. Offers hot breakfast in the a.m. Steam table portion had large lids covering food. No handles on the very hot lids. Other than napkins, no protection from steam in attempting to slide lid back for access to food. Very awkward and reflective of lazy staff. There is a casino located in the hotel. Cigarette smoke from that room overpowered the lobby and hallways that led to meeting rooms. This was corrected,however.
Best description I can give is this hotel suggests a disinterested and unmotivated owner or possibly hotel chain. Would not stay at this hotel and will probably avoid all Ramadas in the future as this is the second Ramada I have found to be dirty and run down. -
Stay was OK
09/25/2007The hotel staff was friendly and the rooms were ok. if you are staying while participating in a fishing tournament be sure that the hotel has made arrangements for enough ...
The hotel staff was friendly and the rooms were OK. If you are staying while participating in a fishing tournament be sure that the hotel has made arrangements for enough boats and power outlets. Handicap rooms are available, but not up to modern standards...have to step into tub and toilet is too low.
