Reviews

• Management not helpful.

  Submitted on: 08/24/2009

  We stayed on a saturday night. the next door guests were there with a emergency services convention. they were smoking and drinking in the hallway. most appeared to be intoxicated. ...

  We stayed on a saturday night. The next door guests were there with a Emergency Services Convention. They were smoking and drinking in the hallway. Most appeared to be intoxicated. There were approx. 8 people in the room, with many more in and out of the room. It was close to 1am, after many calls to the front desk, before they went out and things quieted down. Then they came back about 3 am to start the noise up again. The pool was closed to other quest for this convention. We requested to be moved, but there were no other rooms available, no offer to reduce our room rate were made. Management was not very helpful. (I hope I never need to go to the local emergency room or use the ambulance service in this area, very unprofessional) P.S. I am an Emergency Room Nurse and hope none of my coworker ever act the way these professionals acted.

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• Decent Stay

  Submitted on: 10/23/2008

  Not as high quality as most double tree hotels, but not a bad stay. room was fine. well designed, though a little small. clean. comfortable bed. no problems.

  Not as high quality as most Double Tree Hotels, but not a bad stay. Room was fine. Well designed, though a little small. Clean. Comfortable bed. No problems.

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• Bad Service

  Submitted on: 07/09/2006

  We asked 5 times for glasses, never got them. went to the bar to get them ourselves. the room never got cleaned on our last full day there. we ran ...

  We asked 5 times for glasses, never got them. Went to the bar to get them ourselves. The room never got cleaned on our last full day there. We ran out of tissues and almost out of toilet paper and had to ask for them. The resturant was closed the first day, then all they had for next AM meal was the $8.69 buffet with dried out scrambled eggs, no bacon. They advertised a newspaper at you door in the AM, didn't get any. I could go on.

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