Reviews

• A pleasant experience

  Submitted on: 09/02/2007

  I found the rooms to be very comfortable and clean. the staff was courteous and helpful. the biggest surprise was the quality of the complimentary breakfast which featured fresh, hot ...

  I found the rooms to be very comfortable and clean. The staff was courteous and helpful. The biggest surprise was the quality of the complimentary breakfast which featured fresh, hot food including scambled eggs and biscuits and gravy.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
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• Bad Pick in Council Bluffs

  Submitted on: 04/27/2007

  I made an online reservation for a non-smoking room. when we arrived, we were given a ""so called"" non-smoking room, but the room smelled awful with smoke. when ...

  I made an online reservation for a non-smoking room. When we arrived, we were given a ""so called"" non-smoking room, but the room smelled awful with smoke. When we asked for another room, we were told that no other non-smoking rooms were available. We checked out and was charged for the night. Complaint lodged with company. My advise is to pass this motel up and stay somewhere else."

  • Room Quality
  • Staff And Service
  • Activities
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• Bad Pick in Council Bluffs

  Submitted on: 04/27/2007

  I made an online reservation for a non-smoking room. when we arrived, we were given a ""so called"" non-smoking room, but the room smelled awful with smoke. when ...

  I made an online reservation for a non-smoking room. When we arrived, we were given a ""so called"" non-smoking room, but the room smelled awful with smoke. When we asked for another room, we were told that no other non-smoking rooms were available. We checked out and was charged for the night. Complaint lodged with company. My advise is to pass this motel up and stay somewhere else.

  • Room Quality
  • Staff And Service
  • Activities
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• A letdown - bring your own pillow!

  Submitted on: 11/30/2006

  This hotel looks nice in the picture, but it is disappointing. bathroom was moldy. the sheets/blankets were very old, and the pillows were the worst i have ever had. ...

  This hotel looks nice in the picture, but it is disappointing. Bathroom was moldy. The sheets/blankets were very old, and the pillows were the worst I have ever had. Rooms are not very well soundproofed. ""Free breakfast"" was a stale pastry and fruit that had been around for awhile. Would not stay there again.

  • Room Quality
  • Staff And Service
  • Dining
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• Don't waste your money

  Submitted on: 06/27/2006

  This hotel was a huge disappointment. for the price of the accomodations i expected so much more. for $30 extra dollars a night, i could have stayed in a much ...

  This hotel was a huge disappointment. For the price of the accomodations I expected so much more. For $30 extra dollars a night, I could have stayed in a much nicer hotel in a more convenient location. The bed was uncomfortable, the tv reception was terrible, the computer did not work, the shower would randomly scald you, and the front desk people were less then accomodating. When my key stopped working, I had to search the hotel for the front desk person, only to locate him outside on the phone smoking a cigarette.

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