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Comfort Suites Hagerstown

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Important Hotel Information

  • As of May 1, 2007, all guestrooms will be non-smoking. In order to continue to provide guests with a safe, comfortable, and enjoyable stay, Comfort Suites has adopted a 100% smoke-free environment

Comfort Suites Hagerstown

1801 Dual Highway
Hagerstown, MD US 21740 Map It

Reviews

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  • Poor Management and Ownership

    08/22/2007

    We stayed at this location for 6 nights due to several family functions in the area. we had many problems from the onset in which we were advised 15 of ...

    We stayed at this location for 6 nights due to several Family Functions in the area. We had many problems from the onset in which we were advised 15 of us could get ready in 1/2 hr in 1 room as the other 4 rooms were not ready yet, after an early check in was approved, this being at 4:30PM.
    There was a TV fire in our room in the early morning hours, in which my husband prevented a possible catastrophic situation. One in which the next AM we were accused of potentially starting by the GM. After a phone call to the Fire Marshall and investigation, we suddenly were not to responsible for the fire and the TV was removed from the premises.
    After several requests to s/w Management as the Owners of this facility would not speak with us, the GM was rude, disrestpectful and arrogant, Upon departure, we made 1 final attempt to resolve this issue and it again resulted in the GM acting in the same manner, after the owner walked away and got her when we asked to meet with her.
    It is our opinion that the Owners of this hotel is not too proud of it, as they would not identify themselves as the owners rather we learnt same from the unhappy employees whom were there. As for the GM, it our opinion she will not succeed there, as she appeared to be the top of the problems with this hotel.
    We would not recommend this hotel to anyone, and question the validity of how safe it is to others.

  • Very nice motel

    07/30/2007

    This was a last minute trip to travel to antietam battlefield. the motel was close to the battlefield and near to a crackerbarrell, my favorite place to eat. in the ...

    This was a last minute trip to travel to Antietam Battlefield. The motel was close to the battlefield and near to a Crackerbarrell, my favorite place to eat. In the evening there was a terrible storm and we lost the electricity. There was no contact with the front desk, but then what could they do? On the third floor, with no air cond. I was asleep before it came on. The staff was nice. The breakfast had more food then we expected. I would recommend it.

  • Try another hotel

    06/21/2007

    The room was dirty, overpriced and the non-smoking room was filled with cigarette smells. my brother-in law came in after we di without a reservation and was able ...

    The room was dirty, overpriced and the non-smoking room was filled with cigarette smells. My brother-in law came in after we di without a reservation and was able to get a room 1/4 mile away in a Sheraton Four Ponts hotel for $5.00 less which was clean with a full service restaurant. He said the rooms were very clean and comfortable.

  • Would not Recommend

    08/31/2006

    My stay at this hotel was unbearable from the time of check in to the time of check out.

    My stay at this hotel was unbearable from the time of check in to the time of check out.

  • Trip to Virginia

    07/12/2006

    Hotel is relatively new. we stayed here on our way from michigan to southern virginia. rooms are relatively large, but aren't really two room suites--just an arch separating ...

    Hotel is relatively new. We stayed here on our way from Michigan to southern Virginia. Rooms are relatively large, but aren't really two room suites--just an arch separating the beds from the sitting area. Continental breakfast included hot foods (eggs & sausage and even make your own waffles!). Swimming pool is pretty small, but looked like it would serve its purpose. Good value for the money. Would definitely stay here again.

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