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Watch out for "shuttle" service
06/20/2009The radisson rooms are fine in narita but watch out if you are booking the hotel because it has free airport shuttle service. if your flight is in the morning ...
The Radisson rooms are fine in Narita but watch out if you are booking the hotel because it has free airport shuttle service. If your flight is in the morning 9:00 or before you won't make it. They don't run their shuttles till about 7:00 and the earliest you can get to the airport is about 7:30. A taxi ride is $40 plus dollars because the hotel is quite a distance from the airport. They were unconcerned with my plight and told me I had to just pay a cab. I could have stayed right beside the airport for what I now have to pay.
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Radisson Narita
07/31/2008The hotel was okay overall. location was very bad, it was like in the middle of nowhere. travel to other places was quite difficult. if you are gonna stay there, ...
The hotel was okay overall. Location was very bad, it was like in the middle of nowhere. Travel to other places was quite difficult. If you are gonna stay there, a few days is fine other than that you need to look somewhere else. It seems like the hotel specifically caters to pilots and crew member, so you don't feel taken care of.
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Great overnight
11/10/2007Large comfortable room (especially for japan), good bed, very clean overall, and competent, helpful desk staff. free shuttle from/to narita airport, and an alternate (pay) bus to central tokyo. ...
Large comfortable room (especially for Japan), good bed, very clean overall, and competent, helpful desk staff. Free shuttle from/to Narita Airport, and an alternate (pay) bus to central Tokyo. WONDERFUL crystal-clear 25 yard long lap pool is a great way to come down from that long trans-Pacific flight. Only drawback is no easy restaurants nearby, and hotel restaurant is expensive. KLM and other flight crews stay here.
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Poor excuse for Radisson hospitality
08/22/2007Probably the worst experience i've had with a condescending desk clerk and a patronizing manager. (it also didn't help much that we witnessed another customer loudly complaing about ...
Probably the worst experience I've had with a condescending desk clerk and a patronizing manager. (It also didn't help much that we witnessed another customer loudly complaing about the desk clerk's attitude later in the day.) Thank goodness for the bellhop and cafe staff who appeared to be more adept at customer service and were actually quite professional and nice.
It would be most helpful for the desk staff as well as the management staff to go through some customer service inservices, especially one addressing not making assumptions that their clients can be bullied or intimidated if their Japanese is not perfect. She backed of fairy quickly when I began speaking in English, my primary language. Perhaps they could access the program which the desk staff in England receive, as we did not experience any such difficulties during our stays there.
Definitely a "Never Again" experience. -
The Narita radisson experience
06/24/2007The hotel is suppose to be only 6 miles from the airport, but it took about 45 min just to get there. room is great, but all facilities cost extra ( ...
The hotel is suppose to be only 6 miles from the airport, but it took about 45 min just to get there. Room is great, but all facilities cost extra (pools and exercise). Travel to Tokyo station takes bus(free) and a additionalAtami, Japan hour. Tokyo metro system is convenient but expensive.
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