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10/20/2009Ok, i admit i "cheaped out" on this one but one would at least expect the amenities listed. i called this motel directly before booking to make sure ...
OK, I admit I "cheaped out" on this one but one would at least expect the amenities listed. I Called this motel directly before booking to make sure they had wireless internet in the room. I was traveling on business so it was rather important. I get there and of course there was no wireless signal whatsoever. The desk clerk did give me a cable to plug into the in-room jack though. Unfortunately there was no chair at the desk in the room so I had to carry one over from the office myself. When I got back to the room at night there was no internet. Desk clerk tried to tell me it was a problem with my equipment. Well, guess what? I earn my living on the net. Nothing wrong with my stuff. I even ran a diagnostic on the line to find there was just no network available. Desk clerk wouldn't do a thing about it. I LOST money from not being able to get any work done. I didn't mind carrying the chair, I didn't mind that the remote for the TV didn't work, I didn't mind the overall condition of the room, I didn't even mind all the little bugs flying around my room (I'm used to camping out). But I really needed what I was promised! If you choose to stay here, EXPECT NOTHING!
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I would choose another place to stay next time.
08/12/2009In fairness i will admit i accidentally chose a smoking room instead of a non-smoking room when i booked the reservation. my children had started to unpack before i ...
In fairness I will admit I accidentally chose a smoking room instead of a non-smoking room when I booked the reservation. My children had started to unpack before I was able to fix the situation to get a new non-smoking room. When they opened the drawers to place items in them they found the draws had dried onion skins and sesame seeds in them. When I asked for a non-smoking room I was moved immediately however the new room had no remote control for the TV. When I asked for one the office did get me a new remote quickly. We thought things would be fine then. Later that evening we could not sleep because the air conditioner wasn't working at all. I again got up and went to the office and complained in the middle of the night and they moved me yet to another room. I still had the old key so as to be able to move my things and children to the new room and I am glad I did. As the new room had no hangers or tissues as the old one did so I ran back and took these from the old room and this room was just plain dirty and had construction work residue on things. This room was also a formerly smoking room as you could tell from the smell and the 3 lovely burn holes that could be found on the blanket on the bed. I thought if I left this for the maid to see she would replace it. Nope, we came back that day and it was the same one. I did complain about there being something wrong in each room and the quality check problem they had. Maybe they will fix them.
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