Reviews
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Great Value
02/09/2009For the money, it was a great value. food at the buffet was good, nicely prepared, and quite tasty. the omlette station for breakfast was great. however, the restaurants left ...
For the money, It was a great value. Food at the buffet was good, nicely prepared, and quite tasty. The omlette station for breakfast was great. However, the restaurants left something to be desired. The rooms were adequate, comfortable and clean. The first room we got was in a far corner of the hotel, so we asked for our room to be changed. Being the weekend it was extremely busy with locals who come for a day trip, or for a night or so. They did put us up in a far better room for five of the seven days we were there. The staff was pleasant, and very cooperative. One suggestion: Definately arrange to fly from San Jose airport to Tambor Airport (which is adjacent to the hotel), and back. There are many local airlines, and charters flying to and from. We learned the hard way. We took a taxi from the airport to the hotel, appx $200 each way. However when we got to the Puntarenas, there was only one ferry operating, and it delayed us for 3 additional hours. the whole trip took us 7 hours. Needless to say we took a flight back to San Jose which was arranged by the travel agency office in the hotel. It was only $ 80.00 per person (we were three of us), so it was only $ 40.00 more than a taxi. Flight time - 20 minutes. Heaven.
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best vacation ever
12/27/2008The staff was unbelievably nice, they went out of there way to give you their best service. the hotel had so many things to choose from, you would not be ...
the staff was unbelievably nice, they went out of there way to give you their best service. the hotel had so many things to choose from, you would not be bored at all no matter wat you did. the nightly entertainment shows were fun to watch, they had a kid show earlier in the night, and an adult show right after. the nightly club/bar was so much fun. i am definetly going back for longer. the trip is well worth the money you are paying. you will love it.
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Don't go try another place.
07/26/2008We had planned this trip months in advance. there was 11 of us altogether and we all had the same review and experience. i had searched online to get directions ...
We had planned this trip months in advance. There was 11 of us altogether and we all had the same review and experience. I had searched online to get directions from San Jose airport and found very little to give me an idea. It had taken us all day to fly from Tampa,fl to get to the actual hotel. We landed and they tried to scam us at the car rental place. If we had taken a bus it would have taken even longer. We made it to the ferry in about 2 hours but had to wait another 2 to get on it. Once at the hotel it looked great, once in our rooms and it ended there. The rooms were clean but smelled like mold and mildue. We tried to change rooms and they pretended to not speak english. The beds were lumpy and uncomfortable. The food was horrible, it was made in mass quantities so there is no taste and everyone in our group would get sick after each meal. The pool was the worst. After we all came home ,half the group had ear and eye infections from the dirty pool water. My son and myself both came down with strep. I wouldn't stay in that hotel again. I will say evrything looked great and they had some good nightly shows but it's all in spanish so it made it hard to follow. The country itself was the best part. We ziplined and went to tortuga island, road 4 wheelers and horses down the beach. The best meals and events were outside of the hotel. I warn you to try a different place than this we had a great price and barely got what we paid for.
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Cancelled trip due to poor communiaction with Resort
07/14/2008I feel it is my duty to inform other travelers of my experience with this resort. in order to do this i had to rate the room quality and cleanliness, ...
I feel it is my duty to inform other travelers of my experience with this resort. In order to do this I had to rate the room quality and cleanliness, although I never quite made it to the resort-so please disregard those negative ratings for room information as it was the only way I could write my review. I had attempted to contact this hotel weeks prior to my travel to arrange transportation from the airport to the resort and was unable. It took much effort to keep calling until I reached a person and when I finally did ? I was repeatedly hung up on. I thought it was because I requested to speak to someone in English. I then had a Spanish speaking friend contact the resort and several times they were also hung up on. We both tried to contact the reservation line as well with same result. I then had to contact Travelocity and they also had trouble reaching the resort. After nine hours of speaking to 4 agents and finally a supervisor we were able to reach resort ? at that time, I learned that it is located over 4 ? hours via road travel and ferry from the airport. You have to arrive in San Jose prior to 2:00pm to catch a small aircraft that is an additional fee in order to get to the resort in 25 minutes. My flight arrived too late for this small plane and therefore I would have had to travel via taxi 2 hours to a ferry, wait 3 hours for a later ferry because my flight wouldn?t allow me to make earlier ferry, travel via ferry for an hour and a half and then catch another taxi for 30 minutes. I would have spent over 13 hours traveling for a relaxing vacation that was now cut short due to all the traveling. Travelocity was ultimately able to get my money back and the resort kindly offered a full refund but I will warn others, arrange travel in advance from the airport and I wish you better luck in contacting the resort. I was no longer comfortable with this trip due to no contact and means offered for travel which included travel with a ?taxi driver? in his ?personal? car. I luckily was able to book a new trip 2 days before my trip with a new destination and it went great!
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Barcelo Tambor - Incredible Family Vacation - Loved Every Minute
04/23/2008My family has traveled extensively with our children and this was one of the best trips we've ever taken. i traveled to the barcelo tambor hotel with my 3 ...
My family has traveled extensively with our children and this was one of the best trips we've ever taken. I traveled to the Barcelo Tambor Hotel with my 3 teenage children (oldest daughter and husband couldn't travel), and was concerned that there wouldn't be enough to entertain them for 2 weeks. WOW was I wrong, not only does this hotel have plenty to do right on site from the pools, nature trails, horse riding, sea kayaking, exercising room, game area, miniature golf, and so much more but all the adventures that are a short distance away kept us all entertained during the entire trip. There is so much available that there is no way one could be bored, and if you wanted to do absolutely nothing you can stay by the pool or go down to the beach and lay around. There are two people we hired that were both fantastic; Octvio Montero of Tavo Tours ph# 011-506-2845-3180 or crtabo@yahoo.com he took us snorkeling on his boat to Tortuga Island and cooked us a private bar-b-q at the beach - AWESOME time and Gerrardo Zuniga at mzm162000@yahoo.com he drove us for an entire day to Montezuma, Mal Peis, St. Teresa very patient and showed us lots of areas of interest. Both of these guys speak wonderful english and are a joy to be around. The hotel staff, the food, the facility was terrific. I wouldn't ask for anything different. I have read other reviews and for those that did not have a good time, I believe that these people went there with an attitude that resulted in a poor trip. If you travel here or anywhere with a positive, helpful, respectful attitude you will have a terrific time. The staff at Barcelo wants your trip to me FANTASTIC
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