Important Hotel Information
- All Hyatt Place hotels are smoke-free
Reviews
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Well appointed and clean. Misled on in-room service;WiFi issues
02/17/2009The hyatt location near i540 was clean, modern and nicely appointed facility. the room was very comfortable and new with a sitting area and large flat-panel tv viewed from ...
The Hyatt location near I540 was clean, modern and nicely appointed facility. The room was very comfortable and new with a sitting area and large flat-panel TV viewed from both bed area and sitting area. My issues were more with the lack of in-room service (versus what was represented) and no follow-up from staff on WiFi issues experienced. The Hyatt has a small kitchen area in the lobby where you can order food prepared from a menu that could only be viewed in the lobby area (no menu in the room) and once prepared you need to bring the food back to your room. Upon arriving I learned that the WiFi was free but encountered problems with their router which would not allow access to my office. After providing details to the problem to the Hyatt staff, I was assured that the problem would be investigated. Over 4 hours later and one additional inquiry, I was left with no follow-up and without access to my office, resulting in lost work-time. Business travelers should be wary of this issue.
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Very Nice Stay...
09/01/2008Booked a room for just a fun stay and rest time. from the outside it looks like a standard hotel, but the interior of the building is very well appointed. ...
Booked a room for just a fun stay and rest time. From the outside it looks like a standard hotel, but the interior of the building is very well appointed. The room was very comfortable and clean, we slept well in a comfortable bed. The staff was friendly and helpful The morning buffet was good with other options to purchase. I will book another room here again and looking forward to spending some more time here. It is close and easy access to good restaurants and shopping. However, if you are looking forward to the heated pool, it was not heated during our visit and was very chilly, even though it was 90 degrees outside.
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Terrific place ... great value on weekends ...
10/23/2007The rooms have all been renovated in true hyatt-style: extremely comfortable, especially the beds. we've stayed at amerisuites (the former owner of the property) before, and they were ...
The rooms have all been renovated in true Hyatt-style: extremely comfortable, especially the beds. We've stayed at AmeriSuites (the former owner of the property) before, and they were OK but the renovations have brought this up to the same standards as in other Hyatts. The staff went out of their way to be beyond hospitable. Of course, the true test will be after both employees and facility have been around for a while, but until then, enjoy the ride.
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Not Impressed
04/24/2007This hotel was undergoing renovations while we were there. while i understand that this will be nice for future travelers it was a hug inconvienence for us. it wasn't ...
This hotel was undergoing renovations while we were there. While I understand that this will be nice for future travelers it was a hug inconvienence for us. It wasn't necessarily the construction going on that was the big issue, when we brought it to the attention to the staff we were written off as if they could care less whether or not we were unhappy.
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Not Impressed
04/24/2007This hotel was undergoing renovations while we were there. while i understand that this will be nice for future travelers it was a hug inconvienence for us. it wasn' ...
This hotel was undergoing renovations while we were there. While I understand that this will be nice for future travelers it was a hug inconvienence for us. It wasn't necessarily the construction going on that was the big issue, when we brought it to the attention to the staff we were written off as if they could care less whether or not we were unhappy.
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