Reviews

• Stay Away

  Submitted on: 10/13/2008

  I arrived at this hotel on a thursday evening. i walked into the room and very dissatisfied. the room was very old and dingy. it had a stale odor and ...

  I arrived at this hotel on a Thursday evening. I walked into the room and very dissatisfied. The room was very old and dingy. It had a stale odor and the phones and television was down. The beds in the hotel are very low to the ground and there is a mock comforter(table runner) on the bed that I thought was the comforter until I tried to pull it on top of me. I went to the front desk to let them know of the complaints I had and was told that I was getting a good rate for the room so therefore I should not have any complaints. I would not recommend this hotel to anyone unless you want to pay overprice for a sleezy motel.

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• Poor customer service

  Submitted on: 09/25/2008

  I recently stayed at this hotel on a business trip. it is clean, however the service is terrible! when i booked on this site it was a good buy hotel ...

  I recently stayed at this hotel on a business trip. It is clean, however the service is terrible! When I booked on this site it was a good buy hotel and you had to pay up front. When I checked in I gave my debit card for incidentals. Imagine my shock when they charged the full hotel amount to my card and held all my money in my personal account. The front desk employee deleted the online tyravel web site information and it took 3 days to get it resolved. Everytime I asked for a manager I was told one was not available and NO ONE would assist me. Once I got someone to assist they said they would do what they can and they hoped it would be resolved by the end of my stay. There was no urgency in resolving the issue. They don't care that they make mistakes. ""I can't help you"" is an unexceptable answer to your customers. If you stay here put your incidentals on a credit card, not your debit card unless your bank is better able to assist you. And ensure they have your online travel web site information at check in.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Activities
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