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Grand Hotel Mercure Quito

Grand Hotel Mercure Quito

Roca 653 Y Av Amazonas
Quito, EC Map It
Quito and North Ecuador

Reviews

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  • Too good to be true!

    03/03/2008

    Upon arriving i was impressed with the hotel apperance and staff upon check in. once i checked into my room #210 and unpacked i found a couple of things the ...

    Upon arriving I was impressed with the hotel apperance and staff upon check in. Once I checked into my room #210 and unpacked I found a couple of things the hotel overlooked. The toilet was not operating, shower had no hot water, cable tv malfunctioned, and there was no light at the desk to write a letter. I contacted the front desk and they sent somebody to fix it, but it was without success. I was unpacked and tired from my long trip from New York and wanted to rest. Now I was assigned to room #512 and it was a little better. The toilet cover had an inspection seal that met hotel guidelines. I feel that a nice hotel like this should've not overlooked these important features. I was not totally satisfied and left the following day to another hotel. I felt Ithat I should've been compensated for the inconvinience as these things happen in hotels with lower standards.

  • Great Find!

    10/26/2006

    I actually found this hotel to be very nice. the room i had was a suite and the bed was so comfortable i wanted to spend another night. the staff ...

    I actually found this hotel to be very nice. The room I had was a suite and the bed was so comfortable I wanted to spend another night. The staff was pleasant and helpful. The location is good too. Highly recommend.

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