Reviews

• caution

  Submitted on: 05/21/2007

  Very disappointing visit, 1st room smelled like cat urine,spa and pool cold then was locked out of hotel from pool and had to walk around parking lot through front ...

  very disappointing visit, 1st room smelled like cat urine,spa and pool cold then was locked out of hotel from pool and had to walk around parking lot through front entrance with my 1yr old & 2yr old boys. dried vommit on inside of bedspread, no housekeeping had to pile trash outside room door to get it picked up, rude management & owner didn't seem to care at all

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• Needs improvement

  Submitted on: 01/03/2007

  Can't keep good help due to attitude of general manager. very poor people skills from manager. little respect for guests. talked to other guests that had same opinion. have ...

  Can't keep good help due to attitude of general manager. Very poor people skills from manager. Little respect for guests. Talked to other guests that had same opinion. Have stayed Best Western many times in past 8 ywars in Southwest and never been treated so rudely before. Never stay here again. Staff other than manager were nice, but manager always seemed to be around, watching.......

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