Important Hotel Information
- Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages
Reviews
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Honest review...
07/24/2009I traveled to the avalon with a group of friends for a wedding. it was not anything like i expected or had read about on the internet. the rooms were ...
I traveled to the Avalon with a group of friends for a wedding. It was not anything like I expected or had read about on the internet. The rooms were very small, clean but pretty much like a plain, white box. The food was very good, but there were only 2 restaurants to get food from so that really limits your choices when you have the all inclusive plan. The beach and the beautiful location was the best part of our stay there. Most of the staff was helpful, some more than others.The pool as well as most of the hotel, were very outdated and not anything like the pictures on the internet. But it was a beautiful location for a destination wedding! However, we did stay one night at the Avalon Grand (their sister hotel) in Cancun before returning home and it was much nicer. If I returned to the Cancun area I would for sure stay there!
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Everything we expected and more!
05/15/2009The hotel was exactly what we expected. the views were beautiful and the rooms were very clean. the staff was very friendly and treated all of us with the v. ...
The hotel was exactly what we expected. The views were beautiful and the rooms were very clean. The staff was very friendly and treated all of us with the V.I.P. status. The air condition didn't work in our room but they got us switched to another room quickly and anything else we needed was there for us. The waiters at the bar were the best and helped us enjoy all of our visits.
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A Very Nice Place!
03/25/2009We have been to the avalon reef 5 times. we enjoyed it enough to buy into their "vacation club". we probably save about $200-$400 every time we ...
We have been to the Avalon Reef 5 times. We enjoyed it enough to buy into their "vacation club". We probably save about $200-$400 every time we go using our club membership. We can't wait for them to complete "Puerto Cancun" within the next 5 years. Six hotels, condos, marina and a golf course. It will be the biggest resort in Cancun. We have nothing but praise for the bar and restaurant staff! Breakfasts are varied and filing. The lunch buffet is poor, but if you order off the menu at the beach bar, the food is really good! The dinner buffet is weak. It's not Club Med, but you are not paying Club Med prices. It is improving! Make a reservation at the sit down restaurant, "Mi Casa Su Casa" and it's an excellent dinner with excellent service. Beers are cheap in the local "deli" 3 blocks away. How can you go wrong with a full alcohol package at $16 per day? We pay for the 7 breakfast and 3 dinner package @$119 per person. The rest of the time we go into town. People who knock this place have some legitimate gripes. There are no reading lamps in the tower hotel rooms. If you ask, you can get one ot two. We spent one night in the hotel because our reservation in our villa was Saturday to Saturday. Out hotel room had a new air conditioner and flat panel TV. Avalon is upgrading. These things take time! The water is as crystal clear as you will find anywhere. Mother nature took most of the beach...she and the Mexican government will bring it back. Don't complain about the small beach? 90% of the hotels on Cancun have no beach whatsoever! If you want "action", go somewhere else!
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Not bad, depending on the room!
03/12/2009The hotel portion is old and needs a make over as the standard room is no bigger than a motel 6 room and the furnishings are lacking. if you upgrade ...
The hotel portion is old and needs a make over as the standard room is no bigger than a Motel 6 room and the furnishings are lacking. If you upgrade to the Villas it is well worth it. $100.00USD took us to the next level for the four day trip. Although all the beds are very hard. The views from the villas are great in any room. Food is very good in the buffet and main restaurant. Booze selection is so-so. I recommend going to the restaurants in town a short walk away (very safe). The beach areas are fair but the water is fantastic. The island itself is very relaxing and the locals seem to enjoy the tourists. No beach barders!
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An honest review
03/10/2009I booked a room at this resort for my honeymoon. having stayed in cancun many times over the last 14 years i had high expectations. upon crossing to the island ...
I booked a room at this resort for my honeymoon. Having stayed in cancun many times over the last 14 years I had high expectations. Upon crossing to the island we found another couple on their honeymoon and shared a cab to the hotel. Once we got to the room everything seems to slide downhill. To begin the reef pool, playground equipment, and other spots were taped off with no trespassing tape. The room was small, which I have no real issue with, however, the thermostat on the window AC unit was broken. The bed had springs pushing through and was so bad that after the first night my wife and I bought some pool floats to sleep on. To top that off there was never any hot water, and on occasion in the middle of the day you might get a luke warm shower. All inclusive package is sad compared to other hotels. They claim to have several restaurants, however, what they have is the pool bar and an indoor room right next to it with the same exact food, which was not remotely comparable to other resorts. I would have to say at the best this hotel is misrepresented by the pictures, and at the least its downright deceitful. I took pictures of the area just because of the huge contrast what is presented and what is really there. My opinion would be to pay a little more and stay in a cancun resort. I would urge anyone reading this and making a decision not to base it on the pictures because the resort no longer appears anything like them. This would also not be a good spot for children as there is no presentable beach.
