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Poorly constructed hotel and poor service
04/20/2009We stayed in the hotel 2 nights for a sporting event. when we checked in and went to our room the fold out couch bed did not have sheets, when ...
We stayed in the hotel 2 nights for a sporting event. When we checked in and went to our room the fold out couch bed did not have sheets, when we asked for sheets we were told they did not have any. We had to go to the laundry room to get blankets for sheets, as we were making the bed the springs were jagged and sticking out of the mattress, dangerous. The couch bed was rickety and very uncomfortable. During the night I was able to hear the conversation the person in the next room was having due to the thin walls. I ended up sleeping on the floor because it was more comfortable than the fold out bed. In the morning, when we went to take showers there was no HOT water. Several other members of the team in other rooms had the same experience. The second night we were moved to a different room and had the same problems. The second room had sheets on the double bed that had hair on them. Slept on top of the sheets. Really bad bed, no sheets and no hot water for morning showers. Not sure how you can run a hotel with no bed sheets and no hot water. Because I was travleling with teenagers, I was not looking for a luxury retreat, just the basics. This hotel made it hard to sleep.
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Nice hotel, and that is about it.
12/06/2007I have recently stayed at the microtel in eagle river, ak. the hotel itself is nice. the employees seemed a bit distracted, but were pleasant enough. the beds were nice, ...
I have recently stayed at the Microtel in Eagle River, AK. The hotel itself is nice. The employees seemed a bit distracted, but were pleasant enough. The beds were nice, but the pillows they have are amazing. I slept pretty well. The only thing that would have really improved the hotel would be a pool or weight room. Something other than just a bed to sleep in, though for their prices that was fine. Prices are nice. Smoking and non-Smoking rooms are a plus too. Few places give the option these days.
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