Reviews

• Quality Inns and Suites, Big Rapids, MI

  Submitted on: 07/23/2009

  We were easily able to change room order to include microwave and refrigerator. room was pleasant and quiet. appreciated private entrance to pool area. breakfast was very generous, and appetizingly ...

  We were easily able to change room order to include microwave and refrigerator. Room was pleasant and quiet. Appreciated private entrance to pool area. Breakfast was very generous, and appetizingly displayed. All staff were friendly and eager to help make our stay a positive experience. Housekeeping was less than expected. The public area ( breakfast room ) carpet was very soiled, with coffee and food stains- needed good scrubbing or replacement. The food handlers did not use plastic gloves while refilling bowls of food. Basic hygiene rules appeared very lax.. Our room was not well maintained- had obvious heavy dust webs in cold air return in sitting area, carpet had white film all around the edges, perhaps carpet cleaner not totally vacuumed up,and small bits of paper in corners left from prior room rentals. Npt up to usual standards.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Would Stay Again

  Submitted on: 03/17/2009

  I would like to visit this hotel again. the rooms are very nice and the staff was very helpful. we wish that the pool would have been open, but since ...

  I would like to visit this hotel again. The rooms are very nice and the staff was very helpful. We wish that the pool would have been open, but since it was outside the weather did not permit.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • KidFriendliness
  • PetFriendliness
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• WONDERFUL

  Submitted on: 03/28/2007

  This hotel was one of the best hotels i have ever stayed at! i travel a lot with my son due to sports tournaments and i loved this hotel! the ...

  This hotel was one of the best hotels I have ever stayed at! I travel a lot with my son due to sports tournaments and I loved this hotel! The rooms were huge! They were perfect for all of the sports gear and kids! The breakfast was wonderful...it was a deluxe breakfast with waffles and Sausage Gravy w/ biscuits and eggs and all sorts of stuff! I can?t wait until we travel back to Big Rapids! The staff was the friendliest and most helpful...you don?t see that much anymore. You will just love it.

  • Room Quality
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  • Dining
  • Activities
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• Great Service

  Submitted on: 03/27/2007

  We stayed at this hotel to take our son to ferris state and we loved it. very nice people and the service is great. full breakfast in the morning. clean & ...

  We stayed at this hotel to take our son to Ferris State and we loved it. Very nice people and the service is great. Full breakfast in the morning. Clean & comfy rooms. Kinda pricey though.

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• Great hotel

  Submitted on: 08/02/2006

  Room was very spacious, clean and comfortable. staff was nice, breakfast was great!

  Room was very spacious, clean and comfortable. Staff was nice, breakfast was great!

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