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Sun Suites New Orleans West Metairie

Sun Suites New Orleans West Metairie

4409 Hearst Street
Metairie, LA US 70001 Map It
New Orleans :Metairie and New Orleans Airport

Reviews

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  • Room Condition

    06/24/2009

    My room was large with a kitchen....stove, refrigerator, sink, dishes, utensils. here is the bad part. the room was full of roaches crawling on the lampshades, bathroom, kitchen, etc. ...

    My room was large with a kitchen....stove, refrigerator, sink, dishes, utensils. Here is the bad part. The room was full of roaches crawling on the lampshades, bathroom, kitchen, etc. No one cleaned my room the next day, couldn't get coffee until 8:30 in the morning because the lobby was locked and the staff was late. Staff (when they finally arrived) could not tell me the origin of the call because they said they don't have caller ID. I'm glad I had a short stay. the online travel website should give me some type of refund.

  • filthy carpets, no service!

    04/28/2009

    We stayed there in april 2009. our rooms were suppose to be smoke free. we requested that and the plaque on the entry said it should be but the room ...

    We stayed there in April 2009. Our rooms were suppose to be smoke free. We requested that and the plaque on the entry said it should be but the room smelled horrible from smoke. The carpets were as filthy as they could be, with big stains. They said we get some service for towels and cleaning once a week but no one ever came! You had to go to the office and pick up your own fresh towels.There was no care for cleanliness. They could be so much better if they just cleaned the carpets!I wouldn't stay there again!

  • not so good

    11/12/2008

    1.room wasn't checked at all during my three night stay 2. no shampoo in the rrom 3. no coffee for the in room pot on the plus side - ...

    1.room wasn't checked at all during my three night stay 2. no shampoo in the rrom 3. no coffee for the in room pot On the plus side - I was able to check in after midnight

  • Never again

    10/16/2008

    Totally self service - rooms are not clean. kitchen towels stunk of chemicals; staff told me that they dye worn out washcloths to make kitchen towels and rags. i was in ...

    Totally self service - rooms are not clean. Kitchen towels stunk of chemicals; staff told me that they dye worn out washcloths to make kitchen towels and rags. I was in the back of the hotel and with my room phone ringing with obscene calls once I got in, I felt very unsafe. I only slept when the door was barricaded.

  • Comforts of home

    10/14/2008

    The motel was very clean. i really like them having a microwave, refrigerator, and stove top in the room. i also like them having an actual kitchen table in the ...

    The motel was very clean. I really like them having a microwave, refrigerator, and stove top in the room. I also like them having an actual kitchen table in the room, not just a table in front of the air conditioner. They are not very well staffed, there is always someone there, but the few times I went in the office there was only 1 person at the desk. Even though the front desk only had 1 person there, they were very friendly & helpful. The location is easy on & off the interstate. There is a wonderful family restaurant around the corner called Randazzo's. I've only stayed there for doctor visits, so I'm not sure of there's a pool or not.

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