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Wonderful Experience, Thoughtful Staff
10/25/2009I traveled to this hotel alone for a holiday weekend. i wanted to get away but not travel very far. i found this hotel online and made a booking. after ...
I traveled to this hotel alone for a holiday weekend. I wanted to get away but not travel very far. I found this hotel online and made a booking. After staying there all weekend, I couldn't be more pleased with my selection. The hotel was centrally located to visit the Bavarian Village and close enough to walk. The hotel room and main areas were exceptionally clean and fresh. Unlike many hotels, the price was reasonable and a complimentary breakfast was provided every morning! What really made my staff memorable was the attentiveness of the staff, and the high level of service. I enjoyed the hotel so much I stayed in one night just to watch a movie (while on vacation). I liked my experience so much the staff allowed me to take pictures with them and the large Teddy Bear that welcomes guests to make it a more memorable experience. I met someone recently who stayed at this hotel and they had a similarly positive experience. Would definitely recommend to others!
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The Worst Hotel I Have Stayed At!
10/26/2007We stayed in their "best" room. i agree the furniture was new, however the room was filthy. the windowsills had food and cobwebs on them and the posterbed was high ...
We stayed in their "best" room. I agree the furniture was new, however the room was filthy. The windowsills had food and cobwebs on them and the posterbed was high above the ground and you could see no one ever cleaned underneath. The toiliet in the room did not work and we had to manually turn on and off the water. I tried to complain and was told a maintenance man was called. Later that evening no one ever showed up and when we inquired the next morning, no one was around. The only other guests we saw stated they would also never stay again. I called my credit card company to dispute and they replied to the credit card company that I was in the most luxurious room and the toliet was fixed promptly. I should have just let the water continually run and flood the room. I believe the owner has never stayed in a run down Howard Johnsons before, that would have been more luxurious that what we went through. Stay clear and don't even try to stay here.
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