Reviews
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Smoking Room, Not Good
07/02/2009I recently travelled to hot springs and stayed at the embassy suites. the hotel is beatiful. but the only double room available was a smoking room. i was assured that ...
I recently travelled to Hot Springs and stayed at the Embassy Suites. The Hotel is beatiful. But the only double room available was a smoking room. I was assured that an ozone machine would be placed in the room and that it would be sprayed to eliminate the odor. When I returned to my room that evening the ozone machine had been removed and the smell was worse. That evening the smoke smell kept getting stronger, I quickly realized it was because I was next door to a smoking room and the cig. smoke was coming under the door. This room was pricey but it seemed even more so because all I wanted to do was stay out of the room because of the smoke smell. I was disappointed that more was not done to make the room smell better.
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Best Place to Stay in Hot Springs
03/31/2009The hotel is beautiful, located close to everything and the breakfast can't be beat. out only problem was a very rude lady making omlets at the breakfast who kept ...
The hotel is beautiful, located close to everything and the breakfast can't be beat. Out only problem was a very rude lady making omlets at the breakfast who kept screaming at me to tell her what I wanted in my omlet while I was trying to tell the other cook what my child wanted with his eggs. All other staff were wonderful and the rude cook was reported to management who promised to follow up on my complaint. Would definitely stay there again.
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Really Good Embassy Suites
11/30/2008I stay at embassy suites quite often and this is one of the best. excellent facilities. very helpful and courteous staff. the pool and spa was very nice. my only ...
I stay at Embassy Suites quite often and this is one of the best. Excellent facilities. Very helpful and courteous staff. The pool and spa was very nice. My only criticisms might be: (1) The Manager's Reception Friday night consisted of only tortilla chips and picante sauce, and (2) The person doing the made to order breakfasts hasn't been to ""charm school"" yet! Overall great place. Stay here - you'll enjoy it.
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Great hotel!
05/07/2008Very nice hotel. comfortable beds. amazing breakfast!! would stay here again. my only complaint is that internet access is not included in the room free. otherwise, it's an awesome ...
Very nice hotel. Comfortable beds. AMAZING breakfast!! Would stay here again. My ONLY complaint is that Internet access is NOT included in the room free. Otherwise, it's an awesome hotel with great service!
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family weekend
10/22/2007We went for fall break weekend trip. great ammenities, service, happy hour, and awesome breakfast. new and fresh compared to the older hot springs hotels in need of updating.
We went for fall break weekend trip. Great ammenities, service, happy hour, and awesome breakfast. New and fresh compared to the older Hot Springs hotels in need of updating.

