Reviews

• don't go! We were double charged on our credit card and staff was ignorant!!

  Submitted on: 03/10/2008

  We went to casper to shop but didn't have any money left in the checking acct. after the holiday express double charged our credit card!! when we talked to ...

  We went to casper to shop but didn't have any money left in the checking acct. after the holiday express double charged our credit card!! When we talked to the clerk she just said I can't do anything about it you'll have to call back monday. I told her we needed the money so we could go shopping as that is we were in casper for. She didn't even apologize or try to appease us in any way. We called back monday only to have the general manager, X tell us that we should contact our bank and that we just didn't understand how debit cards worked! She continued to try to say it was just the way debit cards worked. I have never had such a bad experience with a hotel EVER!! I still haven't been credited for the two extra charges! DON"T GO!!!!
  
  

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • Pool
  • KidFriendliness
  +Click to Show Review
  -Click to Hide Review
• A Great Place to Stay in Casper WY

  Submitted on: 09/03/2007

  I did not know what to expect when i booked my reservation includung air fare and hotel, other than i had often stayed at holiday inn express facilites in other ...

  I did not know what to expect when I booked my reservation includung air fare and hotel, other than I had often stayed at Holiday Inn Express facilites in other cities and had, for the most part, been satisfied. But this location is a jewel. It is nearly new, in a very convenient location near the main highways, as well as with easy access to the city of Casper. It is a great hotel and would be perfect for all travelers! I'd definetly return.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  +Click to Show Review
  -Click to Hide Review
• Good sleep

  Submitted on: 06/19/2007

  Beds are super comfortable!

  Beds are super comfortable!

  • Room Quality
  • Staff And Service
  • Dining
  +Click to Show Review
  -Click to Hide Review
• Full value hotel

  Submitted on: 07/31/2006

  This hotel is fully up to hi express standards that are excellent. convenient to a wide variety of restaurants, and other services. everything worked perfectly.

  This hotel is fully up to HI Express standards that are excellent. Convenient to a wide variety of restaurants, and other services. Everything worked perfectly.

  • Room Quality
  • Staff And Service
  • Dining
  +Click to Show Review
  -Click to Hide Review

• 1 - 4