Important Hotel Information
- This summer, RIU Hotels & Resorts will be launching RiuLand, its new concept of children?s entertainment and activities created by its Entertainment and Activities Department?s team of professionals. The brand-new programme, which even boasts its own image and music, offers children between 4 and 12 a wide array of age-appropriate fun things to do that promote good group dynamics and education in values such as cultural diversity and ecology.
Reviews
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Relaxing Honeymoon
06/21/2009The riu mambo was a great place to stay and being able to eat and drink at the other nearby resorts was really nice. the hotel service was great. everone ...
The RIU Mambo was a great place to stay and being able to eat and drink at the other nearby resorts was really nice. The hotel service was great. Everone spoke english well and were very friendly. The beach was never to packed to grab a good spot and there was always plenty of activites to chose from. The nightly shows were good and the food was good to average. The beds was the only downfall of the resort. They take two stiff full size beds and slide them together to make a big bed. For honeymoon purposes this offered an awkward situation for cuddling. The suggestions; bring an underwater camera and maybe a small inflatable intertube both of these are really expensive at the resort. The city of Puerto Plata does not offer much tourist activities as the Dominican is a third world country and you will be attacked by people trying to sell you stuff. We would suggest going to Ocean World and swimming with the Dolphin's. This was expensive but worth every penny.
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riu mambo
03/27/2009Excellent getaway resort... will most definately go back... had so so so much.... staff was supporting and ...
excellent getaway resort... will most definately go back... had so so so much.... staff was supporting and accomidating
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NEED NEW MANAGEMENT-HORRIBLE
03/16/2009Our 5 day stay came to a screeching halt when a pipe burst in the room next to us and flooded our room. this happened on the 3 rd day. ...
Our 5 day stay came to a screeching halt when a pipe burst in the room next to us and flooded our room. This happened on the 3 rd day. Management was rude and unhelpful(i didnt get the ladys name but i wrote down somewhere for a follow up letter) all of our stuff that was in the suit case was ruined and had a horrible smell. They basically shrugged it off and said "im sorry" which doesn't really cut the mustard when i have no dry clothes left. I must say though, the bartenders were great and attentive, their shows were good too. Food was pretty goood compared to other resorts i stayed at in the DR. I found the ocean to be way too choppy and rough (no lifeguards around only empty stations). Try another Riu ...unless it has the same manager.
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bad resort
09/02/2008The conditioned air doesn't work properly,we were a group of 12 ,located in 6 rooms,and was so hot that many of which preferred to sleep in the ...
The conditioned air doesn't work properly,we were a group of 12 ,located in 6 rooms,and was so hot that many of which preferred to sleep in the balcony on the floor,and were two nights in the sam ,and the other way the food is so bad no variety to choose.The personnel of the resort controls the air to save electricity without concerning the people to them, that l think.
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For the price we paid...not bad
08/11/2008This our second second riu stay. haven't decided if will will go again. overall, their services are good, but nothing extrordinary. facility- nice on an adequate section of beach. ...
This our second second RIU stay. Haven't decided if will will go again. Overall, their services are good, but nothing extrordinary. Facility- nice on an adequate section of beach. Access to 3 resorts which was good considering you want to experience all the variety of activities that you can. Rooms are worn, beds were horrible, no iron or alarm clock. Also, the business room with internet is poor. There are 3 computers and they charge aprox 5 dollars for 20 mins. Service- very lovely people, friendly and kind. However...the maitenance was slower than you would expect from a resort of this size. For example, our AC wasn't working from day one and we asked 3 times for assistance. Very frustrating considering temps of over 90 degrees! Finally on our last night they moved us to a new room. Food- If you have the likes of a teen you will be impressed with pizza, hot dogs, burgers etc. But with big girl tastes I was a little dissappointed. I was again expecting a little more. The steak resturant is the better choice, but if you can, go to the buffet at Bachata. Much more variety! Tips- 1. If you are looking for crystal clear water, spend and extra few bucks and go to Punta Cana. The resorts are better and the beaches are to die for! 2. Do not forget sunscreen! We decided not to bring because of weight in the luggage. BIG MISTAKE! A small bottle runs you about 20 dollars. I am not joking! 3. Check your bill carefully. I was charged 2 times for the excursion to paradise island. Although this was not through the actual hotel (through a tour on the property) it was, and continues to be a hassle getting a refund.
