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Worst experience ever in a hotel
06/19/2008We arrived at the hotel and proceeded to the desk to check-in. i was told that i did not have a reservation. even after presenting my credit card and ...
We arrived at the hotel and proceeded to the desk to check-in. I was told that I did not have a reservation. Even after presenting my credit card and later a confirmation number. I was told that I didn't have a reservation. Although the rooms were originally reserved by another individual, I had personally called, given a credit card, and had a room transferred into my name and was given a confirmation number (or so I thought!). Normally, I'm sure it wouldn't be that hard to find another room in Pittsburg, but we, like several hundred other families, were in town for Subdistrict Kids wrestling. Our family of 4 finally got a room at another hotel with one bed and a recliner. Later, we found out we were not the only people who's reservations were screwed-up by the Econolodge. The worst part was how the people at the desk acted like we were the first people they had heard this from (I talked to 2 other families who were there prior to us, so the hotel management acting like they'd never heard of this and couldn't believe it had happened--all completely fake!) They also were not the least bit apologetic, took no responsibility for the error, and offered no help whatsoever! Stay away from this place!
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disappointment
01/22/2007Took 20 minutes to check in.shower did not work and we didn't discover it until morning when we needed it.""continental breakfast"" was day old donuts still in ...
Took 20 minutes to check in.Shower did not work and we didn't discover it until morning when we needed it.""Continental Breakfast"" was day old donuts still in the box, dry bread and Belgian waffles that the batter was like bread dough and the grittle appeared to have been greased with motor oil....black and thick.
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