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Nice area.
09/18/2008I would stay again.the room was clean and the beds comfortable. the pool was dirty until wednesday, but then it rained so we used the hot tub one day. ...
I would stay again.The room was clean and the beds comfortable. The pool was dirty until wednesday, but then it rained so we used the hot tub one day. We were in the area to shop at Tubac Artists Colony so the location was perfect. The food at Dos Silos and the Stables was very good. The TV service was horrible and the internet service was nil. We were able to use the computor in the front office. (needed to do homework). Everyone that we had contact with was very nice friendly.
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Golf Tournament weekend
07/10/2008I arrived friday morning and played a round of golf with friends. very enjoyable and golf staff was excellent. after golf i went to desk and tried to check in ...
I arrived Friday morning and played a round of golf with friends. Very enjoyable and Golf staff was excellent. After golf I went to desk and tried to check in early (not possible), so my friends and I had lunch at the Silo which was good. After lunch we tried again to check in at the front desk approximately 3:30 pm. The room was not clean yet. Two friends and I waited in the lobby for 30 minutes. I discussed the possibility of a late checkout with the female desk clerk at that time and she said "not a problem". When I finally got to the room it appeared cleaned so I threw my bag down relaxed for a few minutes and went out again to meet some friends at the bar. At about 6 pm my wife checked in at the desk and went to the room. She opened the refrigerator and saw a sandwich in a box. Thinkng it was mine left over from lunch she ate it. When she told me later, I informed her it wasn't mine and she was concerned how long it had been in there. I played golf on Saturday and she went to town. Afterwards (about 12:30) my wife went to check out and was informed of the additional 1/2 day fee for a late checkout. I tried calling the desk manager and hotel manager and neither returned my call. The front desk manager was very defensive when I finally contacted her 3 days later. She told me that her staff would never approve a late checkout, even though her clerk did on Friday. The hotel is excellent, but they need new management at the front desk. First impressions are important!
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