Reviews
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Clean, comfortable - but bad parking
10/13/2009Overall a very nice hotel. the room was clean, bed was comfortable, attractive lobby/entrance. but... a big event was taking place and the parking situation was horrible. no parking ...
Overall a very nice hotel. The room was clean, bed was comfortable, attractive lobby/entrance. But... A big event was taking place and the parking situation was horrible. No parking left at hotel, and we got "stuck" in front of the building for 30 minutes. Parking Attendants were useless. So, we eventually parked in the lot just across the street for $15 (which is cheaper than the hotel's rate). No breakfast included - not uncommon, but how much is the breakfast buffet? $* per person!!! Ridiculous. So, we ate at the deli (just inside the hotel) for a lot less - and the food was good. I understand there's a price to pay visiting a large city and being close to attractions, as I've seen worse situations. Though, the experience will tarnish the idea of staying at a Hyatt for future trips.
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Water Issues
09/17/2009There was no preassure in the shower faucet, could not get out to an appointment on time , hotel saff did not even get back to me , valey parking took 30- ...
There was no preassure in the shower faucet, could not get out to an appointment on time , hotel saff did not even get back to me , valey parking took 30-45 min to bring car to valey area. Coffee maker had stains in it , exhaust in bathroom did not work. Most rooms are very far off from elevators, people with walking issue should get closer rooms. Over all very disturbing stay.
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Talk about cutting corners...
08/19/2009While clean with friendlly staff and a nice restaurant cure;, this hotel lacked many common amenities or charged extra for them. for example, internet was very slow, business center charged $ ...
While clean with friendlly staff and a nice restaurant Cure;, this hotel lacked many common amenities or charged extra for them. For example, Internet was very slow, business center charged $3 per 5 minutes and $1 a page to print b&w ;$2 color ;even for your receipt. You can't print from your own laptop. In rooms, bulbs were not working, shower water was lukewarm, shower caps were not provided, and the bottom bureau and night table drawers were either fake or nailed shut. Getting someone to bring up coffee packets took 3 hours and the delivery person appeared to be a mechanic or technician drafted for the job. To top it all off, the room did not even contain a Bible ;which is distributed freely to hotels.
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Great price, awesome location, gorgeous hotel!
08/13/2009For the price i thought there had to be something wrong with this hotel, definitely not the case. location is awesome for those who want a night out on the ...
For the price I thought there had to be something wrong with this hotel, definitely not the case. Location is awesome for those who want a night out on the town in DC. No hassles at check-in ;we were late due to traffic&. Staff was friendly and unabtrusive. Hotel was absolutely beautiful throughout. Room was spotless, spacious, and the bed and bathroom was amazing. I will definitely be staying here on my next trip to DC.
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Hyatt-vacationer
08/13/2009I found the hyatt to be a positive experience. staff at check-in were friendly and helpful and concierges were knowledgeable, helpful, and patient. the room itself was spacious, clean, ...
I found the Hyatt to be a positive experience. Staff at check-in were friendly and helpful and concierges were knowledgeable, helpful, and patient. The room itself was spacious, clean, and comfortable. Proximity to the metro was excellent making it easy and fast to get to all the sites. The only thing lacking in this hotel, in my opinion, is a good pool. There is a pool available, but it is fairly small and unimpressive. Other than that, the Hyatt is a great place to stay and I would highly recommend it.
