Reviews

• Very Good!

  Submitted on: 02/07/2009

  The internet was free, and there were 2 queen size beds in my room, it was a nice stay in the hilton garden inn. it was a good deal! if ...

  The Internet was free, and there were 2 queen size beds in my room, it was a nice stay in the Hilton Garden Inn. It was a good deal! If I will go to Albany again, I will definitely stay at there!

  • Room Quality
  • Bed Comfort
  • Staff And Service
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  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • Dining
  • Pool
  • Activities
  • BusinessCenter
  • MeetingRooms
  • KidFriendliness
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• Call ahead

  Submitted on: 08/01/2008

  We stayed here and had several problems. when we arrived we were informed that the pool was closed and when we asked when it was going to be opened the ...

  We stayed here and had several problems. When we arrived we were informed that the pool was closed and when we asked when it was going to be opened the desk clerk said the next day. This cycle went on the entire trip......until Sunday night when they finally opened the pool. On the 2nd day the guy at the front desk basically told us to go stay at another hotel if it was a problem...... The internet did not work the 2nd day and they claimed it was just us, we talked to three other guests and all of them had internet problems as well. I actually overheard the front desk clerks discussing the internet problems the hotel was having, this was after I spent 1 hour on the phone with support. Why could they have not just been honest and saved me that hour of wasted time...........? BTW, support basically blamed my laptop. My husband travels all the time and he swears by Hilton, he could not believe all the issues we had. I guess it makes a difference when you are a Diamond customer versus a regular customer of Hilton. We ended up moving to the Hampton Inn and Suites in Saratoga Springs and I highly recommend that hotel

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Pool
  • Activities
  • KidFriendliness
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• Nice Get-a-way

  Submitted on: 04/20/2007

  Lovely hotel...spacious room.great exercise room...easy access to interstate ...

  Lovely hotel...Spacious room.GREAT EXERCISE ROOM...Easy access to Interstate 87

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• Nice Get-a-way

  Submitted on: 04/20/2007

  Lovely hotel... spacious room. great exercise room... easy access to interstate ...

  Lovely hotel... Spacious room. GREAT EXERCISE ROOM... Easy access to Interstate 87

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• Great stays

  Submitted on: 03/31/2007

  This hotel is great for business travelers and those passing through. the beds need to be updated (getting soft). overall clean and friendly hotel. food is overpriced and so many ...

  This hotel is great for business travelers and those passing through. The beds need to be updated (getting soft). Overall clean and friendly hotel. Food is overpriced and so many different places to go on Wolf Rd. Bar with beer and wine convenient.

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  • Dining
  • Activities
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