Reviews

• Once was very nice

  Submitted on: 09/23/2008

  The hotel's staff was excellent , from the bellman to house keeping! however, this property is getting a little long in the tooth and needs an upgrade. this is not ...

  The hotel's staff was excellent , from the bellman to house keeping! However, this property is getting a little long in the tooth and needs an upgrade. This is not a good value for the money spent.

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• I was treated horribly

  Submitted on: 04/14/2008

  I got a suite in the hotel so that i could celebrate my birthday with a few friends but could not even do that because of a terrible venting system ...

  I got a suite in the hotel so that I could celebrate my birthday with a few friends but could not even do that because of a terrible venting system that carried noise down to the floor below. I couldn't understand why I was getting noise complaints from the floor below and no one could hear anything from outside the door or even from the bedroom in the suite. The manager was extremely rude and even entered my room without knocking.

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• Nice business class hotel

  Submitted on: 03/25/2007

  Stayed here for the ncaa women's basketball tournament next door at the hartford civic center. very luxurious linens and comfortable beds, nice restaurant downstairs, recommended.

  Stayed here for the NCAA Women's Basketball Tournament next door at the Hartford Civic Center. Very luxurious linens and comfortable beds, nice restaurant downstairs, recommended.

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• HASH(0x6687b60)

  Submitted on: 10/31/2006

  Rooms very small. small easy chair w/o ottoman, very small closet, toilet next to tub, you have to shut door to get out of tub, tv kept shorting out, ...

  Rooms very small. Small easy chair w/o ottoman, very small closet, toilet next to tub, you have to shut door to get out of tub, tv kept shorting out, maintenance called twice to fix it, housekeeping efficient and friendly. You can smell the kitchen from the elevators and in the hallways. Restaurant overpriced, lukewarm food, bad service, charged 18% gratuity on a breakfast buffet, had to ask 3x for beverages, etc. Final outrage, my mother sat on bench in locker room and it tore out of wall and collapsed to floor causing large bruise and breaking skin on her leg.

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