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Ramada Hotel in Cleveland, very poor and old
07/10/2009I'm in the hotel business and travel a lot to cleveland my firts time in the ramada hotel but i'm afraid your hotel don't have the requirements ...
I'm in the hotel Business and travel a lot to Cleveland my firts time in the Ramada Hotel But I'm afraid your hotel don't have the requirements to be a 3 stars hotel is more like a motel. It a was a surprise when we arrived to this property, eventhough the front desk Clerk was very polite, the outlets are very poor, the rooms were dirty and the ligths of the bathroom didn't work and it looks that nothing had been change in 16 years. you need to invest a lot of money to attract more people and renew all the outlets in an out, for the comfort and happiness of the guest. We were at your hotel just for 20 minutes and didn't like it at all. Sorry I just want to let you know that your property shouldn't be marketing as a 3 star Hotel.
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Ramada Cleveland Airport
05/04/2009Wouldn't pick this hotel again... hotel was close the airport and i wasn't missing anything in particular, yet the hotel seems to be old and the rooms need ...
Wouldn't pick this hotel again... Hotel was close the airport and I wasn't missing anything in particular, yet the hotel seems to be old and the rooms need to be updated.
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No change in 16 years
04/09/2009In 1992 i stayed a week at this location before it was managed by ramada inn, and at the time it as appalling. when i arrived in cleveland and realized ...
In 1992 I stayed a week at this location before it was managed by Ramada Inn, and at the time it as appalling. When I arrived in Cleveland and realized this was the same place I was horrified, but at 11:30 PM and a prepaid reservation I felt I had no choice. Do not stay there, do not be deceived by the name Ramada. The bathroom sink still doesn't drain, the light shines in around the door letting in the cold air and it still is dingy and smells dirty despite the Ramada furnishings. Oh yes, the onsite Bar Froggies is still there too.
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Clean, close to airport, good value
11/02/2008Extremly clean, breakfast, ok. staff ...
Extremly clean, breakfast, ok. Staff accommodating
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Trip from Hell
09/05/2008Stayed in this hotel several times in the past without incident. we arrived prior to check-in time. the clerk told me i could get the room key & the room ...
Stayed in this hotel several times in the past without incident. We arrived prior to check-in time. The clerk told me I could get the room key & the room would be ready within the hour. Returned 5 hrs later, room wasn't cleaned. Went to the desk to get another room. Went to the room, the bathroom sink was still dirty (makeup packs were there and the conditioner bottle was open). I noticed that the blankets were dirty, there were strands of long black hair on the pillow. Asked for the room to be immediately cleaned and was told that it would happen. I then left and came back 3 hrs later to the same mess. When I called the desk I was told that the maid had reported that she came to the room, cleaned it and spoke to me. Not true. I demanded another room. When I received the next room, I noticed that the door latch was broken. The clerk's response was ""no one told me that."" I asked for the manager and was told that there wasn't a manager on site. He works two jobs so he needed to leave for his 2nd job. By that time, I was exhausted so I stayed the night. I was there 3 nights and the room was never cleaned. When I asked the clerk why the room wasn't cleaned, I was told that they don't clean the room for ""stay overs."" They just straighten up and replace the towels. My dirty towels were never replaced during the stay. I had to ask for clean towels. Left several msgs for the mgr. He never called. Saw him at checkout. He promised to refund 50% to travelocity but would not give me written documentation.
