Important Hotel Information
Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
Reviews
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Great Stay/Would definately recommend this place!
10/28/2009First time to this resort but it won't bee the last. the staff was great and ammenities perfect. there something to do for everyone old or young. location is ...
First time to this resort but it won't bee the last. The staff was great and ammenities perfect. There something to do for everyone old or young. Location is right in the heart of Playa making it easy to venture out. It reminds me of being on a cruise without being on a ship and unlike cruises, all drinks are included. The food was very good and offered many selections. The italian restaurant is the best. The actiities were fun for all ages.
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Michelle from Colorado
02/10/2009This was an amazing location. the two restaurants had excellent food and i am a dietitian. i would recommend checking out bikes and riding around town-so much fun and ...
This was an amazing location. The two restaurants had excellent food and I am a dietitian. I would recommend checking out bikes and riding around town-so much fun and we really got to see alot. My only complaint was our room was to close to the lobby and was very loud and hard to sleep. Ask for a room far away from the lobby. Also, if you don't have kids there is an adult resort next store, owned by the same resort. Beautiful place! You might want to stay there. More quiet than Cancun and great restaurants and shopping within walking distance from hotel. I felt very safe.
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Great family vacation
03/31/2008Thought the hotel was great. it gives you so many options - with food, you have a good choice of restaurants and the kids can help themselves to a wide selection ...
Thought the hotel was great. It gives you so many options - with food, you have a good choice of restaurants and the kids can help themselves to a wide selection at the buffet. With the location - you can choose a day relaxing by the pool, just walk 5 mins to the lively 5th Ave or have an trip out to wonderful Mayan sites. Didn't need to rent a car.
Room was clean, well maintained and comfortable. Staff went out of their way to be helpful. There was no pressure to tip but I was happy to do so. Mexican min. wage is approx. $5 per day so a small tip can make a big difference. -
Great palce, and location
08/31/2007We had a short stay at the gran porto real, but the service, and comfort in those couple of days were great. due to a delay in our flight, we ...
We had a short stay at the Gran Porto Real, but the service, and comfort in those couple of days were great. Due to a delay in our flight, we weren't able to make it on our schedule date. We were not charged for the night eventhough it was part of our contract. 5th street is 2 minutes from the hotel, there you can find multiple shops, restaurants, and bars. Overall our experience was great.
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wonderful vacation
08/30/2007The hotel was very beautiful and clean. the food in the buffet, italian, and mexican restaurants was excellent. the staff was very friendly and helpful. it was in a great ...
The hotel was very beautiful and clean. The food in the buffet, Italian, and Mexican restaurants was excellent. The staff was very friendly and helpful. It was in a great location within walking distance to the 5th Ave. and Cozumel ferry. The VIP room was nice to have after the bars closed. We would definitely stay there again.
