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Universals Loews Portofino Bay Hotel

Universals Loews Portofino Bay Hotel

5601 Universal Boulevard
Orlando, FL US 32819 Map It
I Drive and Sea World and Universal :Universal Orlando Resorts

Reviews

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  • Promise not fulfilled

    11/26/2009

    This hotel was excellent as far as location and proximaty to the parks and city walk. however, check in was awful as 1 person was attempting to check in 15 ...

    This hotel was excellent as far as location and proximaty to the parks and City Walk. However, check in was awful as 1 person was attempting to check in 15 people with no help at 6 pm. The one thing that upset me is that I was promised a free City Walk party pass and was not given the pass at check in, nor was I directed how to get it. The front desk had no idea what I was talking about. Not good business travolocity!!

  • I Love This Hotel!

    08/16/2009

    This is my favorite hotel at universal. i live about 19 miles away but when i want a break from the kids, this is where i go. when i get ...

    This is my favorite hotel at Universal. I live about 19 miles away but when I want a break from the kids, this is where I go. When I get to my room they have fresh fruit, flowers, a cd and a note welcoming me. A great room and perks, what more could you ask for. The only negative about this hotel for me is the long walk. After walking in the parks all day and then seeing the overflow at the ferry landings I was making that walk a lot.

  • Great stay

    06/25/2009

    This is the second time we stayed at the hotel. staff and food were great. their express pass system at the park meant we never waited more than 10 minutes ...

    This is the second time we stayed at the hotel. Staff and food were great. Their express pass system at the park meant we never waited more than 10 minutes for any ride at the park. We had a kids suite room which was very convenient and wonderful. I would very much recommend this hotel to anyone who was visiting Universal.

  • great hotel...new traditional vacation

    05/12/2009

    My teenage daughter went here a few years ago with her friend's family and loved it. so the next summer we decided to take a family trip to universal ...

    My teenage daughter went here a few years ago with her friend's family and LOVED it. So the next summer we decided to take a family trip to Universal Studios and stayed at the Portofino and I have to say it was the best vacation we have ever had. My husband and I stayed at the hotel realxing while the three kids (16,14,13) did the parks. The kids love that your room key acts like a fast pass at the parks (2hour long wait cut down to less than 10minute wait for rides). Also the free boat shuttle to the parks and back is very easy and convinient ( about a 10 minute boat ride to city walk) We decided to spend a little extra money and got the deluxe room which included acess to the deluxe suite lounge..this provided us with food services every couple of hours so we did not even have to buy the pricey hotel food and there was also complementary soad bottles and fiji waters in there all the time for you to take as you please. The room is super nice..the beds are especially comfortable..and the staff is all very friendly and helpful. It is a classier hotel with a very sophisticated feel but is very family friendly, although I do not reccomend very young children because there are not that many childish activities. Overall this hotel is a great place for families with older children and teens to relax and enjoy a fun vacation..we come every summer for 3 nights and have an amazing time every trip!!

  • Awesome Vacation

    04/08/2009

    The hotel was wonderful. there were several restaurants at the resort and 3 beautiful pools. it was a nice relaxing time and i would definitely stay again. i would recommend ...

    The hotel was wonderful. There were several restaurants at the resort and 3 beautiful pools. It was a nice relaxing time and I would definitely stay again. I would recommend the stone oven pizza at Sal's and the morning breakfast at the resort restaurant. Portifino Bay was simply a great time. We traveled there to relax for the week and spent a lot of time at the Villa Pool. There were mostly adults at this pool while the other pool entertained the little ones. There is a water shuttle to take to you to City Walk or Universal Studios. Even though we didn't do the park scene, We enjoyed City Walk for other great restaurants and things to do. TIP: I would bring my own snacks for the room. The food is a little expensive. The mini bar charged $5.30 for one 12 oz can of Coke.

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