Reviews

• I thought it was great!

  Submitted on: 01/06/2009

  The room was clean and spacious. the cleaning service was wonderful. everything was great!

  The room was clean and spacious. The cleaning service was wonderful. Everything was great!

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  +Click to Show Review
  -Click to Hide Review
• Front Desk

  Submitted on: 12/19/2007

  Front desk personell need to be better trained. i walked all over before finding someone that could tell me where my room was. and of course it was on the ...

  Front Desk personell need to be better trained. I walked all over before finding someone that could tell me where my room was. And of course it was on the other side of the hotel. Rooms were clean. Hot water was scarce. Beds were great. Need better employees.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • BusinessCenter
  +Click to Show Review
  -Click to Hide Review
• Customer Service NOT a priority

  Submitted on: 11/30/2007

  Tried to use the express check in kiosk, but got into a loop on upgrading our room. was told by front desk only certain rooms are given to travelocity bookings ... ...

  Tried to use the Express Check in Kiosk, but got into a loop on upgrading our room. Was told by front desk only certain rooms are given to Travelocity bookings ... not sure what to make of that comment. Waited in line to get registered while 3 other front desk people were just standing around the one doing the work. First room we were given, someone was still staying there. It was a pain to take luggage up to the room, find it being lived in, go back to the desk, get another room, and go back up. Pool was okay - tile VERY slick, and alot of chlorine was in use - burned the kids eyes. Exercise room was pretty cool though. Parking is open to anyone in downtown SLC - get there early to park on a Friday or Saturday or you're SOL. Also note - you pay for parking in addition to your room rate. Could look past these things if staff were more people/customer oriented. We got more information from the Garage Attendant than we did the Front Desk. Disappointed in a Hilton Property - they always look nice, but this one has an unfriendly environment.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • Pool
  • KidFriendliness
  +Click to Show Review
  -Click to Hide Review
• HASH(0x62df158)

  Submitted on: 11/17/2006

  The hotle was nice but the people were not nice in the lobby. if you pay that much you expect at least a person who is polite. we had three ...

  The hotle was nice but the people were not nice in the lobby. If you pay that much you expect at least a person who is polite. We had three in a room and no toilet tissue, two cups of coffee. The bathroom was not very clean, not the best shower I've ever had On the bright side, the newspaper delivery every morning was great.

  +Click to Show Review
  -Click to Hide Review
• Way overpriced

  Submitted on: 10/12/2006

  This hotel is nice if you're on an expense account. rooms are good but overpriced. van to airport, internet, breakfast all extra. food too expensive. stay here only if ...

  This hotel is nice if you're on an expense account. Rooms are good but overpriced. Van to airport, Internet, breakfast all extra. Food too expensive. Stay here only if you need to get rid of extra money.

  • Room Quality
  • Staff And Service
  • Dining
  +Click to Show Review
  -Click to Hide Review

• 1 - 5
• 6 - 8