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Hotel Manager Tells Me It's MY Fault...
10/20/2008My boyfriend called this the worst hotel he's ever stayed at. i'll make this simple: - i called them at 10pm, asking for directions from hershey park to the ...
My boyfriend called this the worst hotel he's ever stayed at. I'll make this simple: - I called them at 10pm, asking for directions from Hershey Park to the hotel. Simple? No. First, the woman gave me an attitude for asking. Then, she says, ""Take I-83, no, wait, I-81. No. Ummm. It's one of them... I don't know."" Then, she puts me on hold for 5 minutes only to give me extremely vague - and often incorrect directions (leaving out ""north"" or ""south,"" etc.) Needless to say, we got lost. - I was specific about having a non-smoking room. The sign on the door said no smoking. BUT, inside, there were cigarette butts on the window sill, an ashtray on the table, and it smelled as if someone were actually smoking in the room. My clothes and hair literally smelled like smoke when we left. - The hotel was so shady. There were creepy drunk people outside and the doors to get into the hotel were propped and unlocked. Even though I was staying with 3 large men, I was nervous and wanted to lock the door - but the deadbolt was torn off the wall. - There is NOTHING anywhere near the hotel. We had to drive almost back to Hershey to eat. - The worst part: when I complained to the manager, he literally blamed the whole thing on me. Somehow, he thought it was MY fault. NEVER EVER AGAIN.
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Great experience
01/03/2008Very friendly and helpful staff. breakfast was plentiful. comfortable room and bed. pet friendly for our two small terrier dogs. we would definitely try to stay here again when we ...
Very friendly and helpful staff. Breakfast was plentiful. Comfortable room and bed. Pet friendly for our two small terrier dogs. We would definitely try to stay here again when we travel to visit family in New York.
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Good hotel
09/18/2007We stayed here for 2 nights while going to hershey park and a concert. it was a decent hotel, we had holes in the wall but overall it was clean. ...
We stayed here for 2 nights while going to Hershey Park and a concert. It was a decent hotel, we had holes in the wall but overall it was clean. The price was a bit high for the quality of the hotel, but it was summer and Hershey Park was nearby which drove up the price. The staff was very friendly and helpful, no complaints there. Overall a good, but not great hotel...would stay at again if the price was lower.
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