Reviews
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Rip Off
09/23/2009One of the worst hotel stays we have had. the property is isolated, so must take a taxi or bus to any action....we felt captive. the beach is eroded ...
One of the worst hotel stays we have had. The property is isolated, so must take a taxi or bus to any action....we felt captive. The beach is eroded with rocks protruding out of the surf on what little beach exits. Red flags were up, so no swimming the time we were there. Took an honest to goodness 5 minutes of running the shower before the water even became warm. The tour books do not recommend drinking the local water, so must drink bottled water which the hotel will provide your room/villa for $* litre USD. We called two days ahead to inform them we would be arriving a day later than planned...they said no problem. When we checked in we were informed that they required 3 days notice, so we were charged an extra day. The registration clerk was surly. On the up side, the wait staff was very good and bilingural. The food was good, but overpriced. Do not recommend this hotel when there are so many other nice places in Cancun.
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w o n d e r f u l!!
07/24/2009My husband and i went for our honeymoon and it was perfect. no complaints at all about the hotel. room was very clean. housekeeping came twice a day. hotel staff ...
My husband and I went for our honeymoon and it was perfect. No complaints at all about the hotel. Room was very clean. Housekeeping came twice a day. Hotel staff was very friendly. We ate breakfast daily at one of the hotel restaurants and it was delicious. The hotel was very well kept up. One complaint was the beach. There were huge rocks, making it dangerous to swim in the ocean. It was all along the beach though, not just by the Hilton. We did not mind though because the pool was great.
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Awesome!
04/02/2009Fabulous hotel! we just returned from a 5 day visit, staying in the villas. the pool and the beach were great - the best beach in the strip. a lot of ...
Fabulous hotel! We just returned from a 5 day visit, staying in the villas. The pool and the beach were great - the best beach in the strip. A lot of the hotels have very little beach left after the hurricanes several years ago, but Hilton's is still very nice. The staff and the facilities are excellent. I highly recommend this hotel. It is right on the bus line and very easy to get everywhere from there.
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Loved it!
01/04/2009I was traveling with 2 young teens, and we all loved the hotel. the staff was so friendly & helpful that i felt like they had become friends by the end ...
I was traveling with 2 young teens, and we all loved the hotel. The staff was so friendly & helpful that I felt like they had become friends by the end of my staff. The room was a little small, but it was great to have our own veranda & the beds were very comfortable! I was worried about the cost of food since its not an all inclusive, but I found the prices to be very reasonable. The breakfast was great, but the burgers & nachos were pretty ordinary. The pool was fabulous - probably one of the best in the area. I liked the multi levels, swim-up bar & the infinity pool. We ended up parasailing; we bought the tickets at the hotel pool & went down to the beach & got right on. Even that was reasonably priced -- $55 per person. We felt very safe. We also ended up renting a car to drive to Xcaret instead of the $150/per person tour you can get from the hotel. I'd recommend this -- it saved us money, gave us flexibility, and was an easy drive.
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Impressive!!
11/23/2008We went there for the first time and it was for our honeymoon. we was extremely impressed and happy with the location of the hotel and the service in which ...
We went there for the first time and it was for our honeymoon. We was extremely impressed and happy with the location of the hotel and the service in which was provided. The hotel had is own private beach and the scenery from the hotel was breathe taking! The hotel was as luxury as the pictures on line, and will not hesitate to recommend it to someone. We are looking forward to our return!! overall the Hilton Hotel was outstanding and made it that more memorable for us on our honeymoon.
