Reviews
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Call to see if there is a kid convention
11/19/2009The overall experience with hotel and staff was exceptional. the problem we had was that there were what seemed like thousands of noisy, disrespectful teenagers there that literally took over ...
The overall experience with hotel and staff was exceptional. The problem we had was that there were what seemed like thousands of noisy, disrespectful teenagers there that literally took over the hotel. Forget elevator service or using the lobby or getting any sleep before midnight. A number of the staff were also irritated when having to deal with an obviously unchaperoned group of "future" leaders. That being said, the room and view were spectacular. Our stay was very pricey, since obviously the hotel was booked up. ( I know this because I was told there wasn't another floor that we could be moved to avoid the noise in the halls outside our room) Also, self parking is $*+, which seemed high. The stay would no doubt be much more enjoyable on a "normal" day.
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Superior Falls Room view was spectacular!!!
10/22/2009Clean hotel room, prompt service, modern hotel amenities, right in the center of everything to do in niagara falls, canada. fantastic views.
Clean Hotel room, Prompt Service, modern hotel amenities, right in the center of everything to do in Niagara Falls, Canada. Fantastic views.
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Review of the hotel
09/30/2009Our stay in the sheraton on the falls was all that we had hoped! we had breakfast in the dining room each of the four days. the view is wonderful ...
Our stay in the Sheraton On the Falls was ALL THAT WE HAD HOPED! We had breakfast in the dining room each of the four days. The view is wonderful as you can see all the falls and the food was very good. We also found the hotal staff well informed and very helpful. Our arrangements were well care for.
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Rip off
09/15/2009Not worth to stay in this hotel, not as advertised. no window in the room, if you want window, you need to pay $* extra, also with falls view room have ...
Not worth to stay in this hotel, not as advertised. No window in the room, if you want window, you need to pay $* extra, also with falls view room have to pay a lot more. To use the wireless internet, you have pay $* more. If you park your car, you have to pay $* more, and it's not even near the hotel, this hotel ***. I give no star.
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Really over-rated and does not live up to cost.
08/24/2009Our delux falls view room on the 7th floor was greatly disappointing and even disturbing. the floor shares the passage to the outdoor pool and was noisy for most of ...
Our Delux Falls view room on the 7th floor was greatly disappointing and even disturbing. The floor shares the passage to the outdoor pool and was noisy for most of the day and evening.The room was cramped and worst of all, very ,very,dirty..dust bunnies and worse everywhere. IMy allergies for molds were activated everytime I bend to plug something in or opened the closet. There was an extreme paucity of electrical outlets. Thank goodness I travel with 3 extension cords or we would not have been able to plug in phones, Ipods.and camera batteries. Forget about the A/C..I felt like I was in Europe instead of North America. Our toilet was broken and running constantly--I personally had to lift off the top and play with the mechanics after each flush! Towels --hard and too small. The maid service came to make up the room at 4:45pm soI just sent him away after leaving towels and gathering trash. Valet and parking are unreasonably expensive. And best of all, the elevators were constantly out of service leaving long waits at the 1 or 2 still in service. Staff efficiously polite, but not too frendly or helpful. Our friends' room on the 20 floor was nicer..but the elevator waits were worse. The food at the top floor restaurant is expensive, limited in choices, very , very slow !!! and no free refills on sodas or ice tea. Busy , dirty, noisy lobby--nothing elegant or relaxing about it.
