Reviews
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Amazing Hotel and Customer Service!
11/20/2009The inn at mazatlan was an amazing experience! their customer service was unmatched and simply the most attentive i've ever experienced. how often do you stay at a hotel ...
The Inn at Mazatlan was an amazing experience! Their customer service was unmatched and simply the most attentive I've ever experienced. How often do you stay at a hotel that when you leave you hug the staff goodbye? We did here! Our rooms were gorgeous, the pool, bar, food, drinks, prices, everything was simpl perfect! I highly recommend this hotel to anyone interested. The hotel's website definitely does not do justice to the beauty and unsurpassed experience you'll receive at this hotel. Can't wait to go back!
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Great Place to Stay
04/07/2009We stayed at the inn at mazatlan and stayed oct. 2008 and had a great time. the resort location is the best in mazatlan right in the golden zone within ...
We stayed at the Inn at Mazatlan and stayed Oct. 2008 and had a great time. The resort location is the best in Mazatlan right in the golden zone within walking distance to tons of restaurants and shopping. The resort is well run, clean and right on the beach and has lots of lounge chairs and shade if you want it. The Fiesta on Wed. night was fun for the whole family with Pinatas, mexican dancers,singers and a great mexican buffet. Our room was very nice. The prices for food and drinks were very reasonable at the resort. They have happy hour twice a day. The pools were beautiful and clean and we felt very safe at this resort.
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Loved the Inn at Mazatlan
05/21/2008This was my first trip to mexico. i was travelling alone and very nervous. the hotel employees were everything i hoped for and more. friendly, helpful and always eager and ...
This was my first trip to Mexico. I was travelling alone and very nervous. The hotel employees were everything I hoped for and more. Friendly, helpful and always eager and ready to answer questions. The hotel is run very smoothly and in a relaxed comfortable manner. The older part of the hotel is a little old but had amazing character and a real Mexican flavor. The maids were always eager to practice my Spanish with. The restaurant had amazing food although the service was not always spectacular it I learned was the Mexican way. They have 2 pools and lots of lounge settees. The hotel is right on the beach and the sunsets are amazing. I highly recommend this hotel for family and honeymooners. Enjoy!
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Great location and good value
01/08/2008Very friendly staff. stayed in one of the jumior suites in the newer tower. the rooms in this tower are a little more modern, but there is a bit of ...
Very friendly staff. Stayed in one of the jumior suites in the newer tower. The rooms in this tower are a little more modern, but there is a bit of noise from the busy street outside. We found the air conditioner fan blocked out the noise at night. Talked with people in the older rooms and they felt the rooms were very clean and well maintained, but looked a bit dated.
If you like clean, casual and comfortable, beach resorts with a focus on the beach and pool, this is a good choice. These are extremely nice 3.5 star rooms and would be good for anyone except those preferring high luxury in their rooms. I would return here in a heartbeat.
The restaurant is also very good. The timeshare sales people all over this town are a bit annoying, but we just told them we already owned one, or ignored them. -
OVER 25 VISITS AND THIS WAS THE BEST YET
01/07/2008I have been going to mazatlan for over 20 years and had yet to stay at the inn at mazatlan. when we got there at 7am our room was not ...
I HAVE BEEN GOING TO MAZATLAN FOR OVER 20 YEARS AND HAD YET TO STAY AT THE INN AT MAZATLAN. WHEN WE GOT THERE AT 7AM OUR ROOM WAS NOT READY. THE HOTEL STAFF WAS SO HELPFUL IN MAKING US AS COMFORTABLE AS POSSIBLE I FELT THE NEED TO LET OTHERS KNOW.
I WILL STAY HERE AGAIN AND AGAIN. THE STAFF WAS CONSIDERABLY NICER THAN MANY OF THE OTHER HOTELS I HAVE STAYED IN. THE FOOD WAS WONDERFUL AND THE LOCATION OF THE HOTEL WAS PERFECT.
ALL IN ALL IT WAS ONE OF THE MOST PLEASURABLE TRIPS I HAVE TAKEN TO MAZATLAN.
I ENCOURAGE OTHERS TO ENJOY THE SAME WONDERFUL TRIP THAT I WAS FORTUNATE ENOUGH TO HAVE.
