Important Hotel Information
- As of Sunday, May 11th this hotel will have all non-smoking rooms. Guests will only be able to smoke on their room balcony with the sliding door closed.
Reviews
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Not family orientated
10/17/2009We took a family vacation to disneyland, we choose this hotel because we are military and we got a good deal…so we thought. because we are a large family ...
We took a family vacation to Disneyland, we choose this hotel because we are Military and we got a good deal…so we thought. Because we are a large family we needed two rooms and first requested them to be close together and on lower floor…keep in mind we had paid and reserved these rooms four months in advance…when we checked in the staff person was very rude…and continued to be that way the entire stay…we didn’t get what we wanted, and we had to be moved to different rooms the next day. The rooms are NOT family orientated; they are very …very small! If you have 3 people in your party you might be okay…one of our rooms had 2 adults 2 small kids and the other (which was suppose to be a suite) had 1 adult and 4 kids…there was no walking space, let alone space to put your bags. The food is very expensive and if you order pool side and pay for it out there when you check out they put a charge for gratitude and some type of tax…which was never explained to me when I paid them and gave her a tip for bringing us 4 drinks??? When we travel again we will not stay here we will research other options and bigger rooms. For the simple reason of being treated they way we were we will not stay here again! The only good thing is this; the location is great...there is a bus that runs every 20mins and picks you up right in front of the hotel...this was super convenient with kids of all ages and if our little one got tired we could get him back to the hotel for a nap.
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Very nice Hotel
12/02/2008We stayed at this hotel with our two teenagers, our two married children and thier 3 small children. we had four rooms in all. we were very pleased with this ...
We stayed at this hotel with our Two teenagers, our two married Children and thier 3 small children. We had four rooms in all. We were very pleased with this hotel. The rooms were clean and modern. The Hotel lobby was nice as were the grounds. There is a nice little store in the hotel which we used a few times for snacks. There is a shuttle to Disneyland, from the hotel but it only comes every twenty minutes and make a stop at a few other hotels. We only used it once When our feet were too tired to walk anymore and were carrying a sleeping baby. It is a close walk to Disneyland and we walked most of the time. The only con about this hotel is that it does not have a complimentary breakfast. With this many people a snack type breakfast of rolls or fruit would have been nice. There is a resturant in the hotel but it was pricey for a family this large. There is also a Ihop across the street which our kids ate breakfast at once and it was good. So many of the Hotels in this area are run down but this one was a pleasant surprise. It really is very nice. and a good pick for the money.
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Great Room and view!
09/09/2008The bed was very comfortable. food was great on the club floor. i loved the bacony and the staff at the front desk. nice employee's.
The bed was very comfortable. Food was great on the club floor. I loved the bacony and the staff at the front desk. Nice employee's.
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Running the Half Marathon
09/03/2008We were really pleased with the hotel, and the staff. housekeeping was great, even waited to clean our room later in the day when we got back from the half ...
We were really pleased with the hotel, and the staff. Housekeeping was great, even waited to clean our room later in the day when we got back from the half marathon. The desk clerks, the guest services were very nice. We asked for an upgrade to the Club level and were given a great room, looking out onto the parks, where in the evening we could stand on our balcony and watch the fireworks. The lounge was great for us, provided us exactly what we needed for breakfast and evening appetizers. The room was very clean and well appointed. From the hotel there is a shuttle to the parks, I'm not sure what the price is, since it was within walking distance, we walked, which took about 7 to 10 minutes. All in all, our experience was great. Would recomment this hotel.
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Travel web agency works!!
08/20/2008We were looking for a very nice hotel to stay in as this was our first family trip to disneyland! we made sure we checked travel website before we booked ...
We were looking for a very nice hotel to stay in as this was our first family trip to Disneyland! We made sure we checked Travel website before we booked our hotel room! We were happy to see a lot of positive comments so we booked and we were not let down in any way! We did not get a room with a balcony but staff said when one came available we would be welcome to it! The room service was awesome! Our rooms were always made up and and they did a superb job of keeping it clean! Pool area was great for kids, nice pool side bar and never really that busy during the day. The hotel does have a lot of conventions going on but never seemed to get overly busy. Very happy about this hotel.. We would definitely stay again!
