Reviews

• A GREAT LOCATION WITH WONDERFUL FACILITIES

  Submitted on: 07/09/2008

  My wife who is in a wheelchair found the suite at albert at bay was extremely well equipped and accessible. the suite was beautifully decorated, clean and large enough for ...

  My wife who is in a wheelchair found the suite at Albert at Bay was extremely well equipped and accessible. The suite was beautifully decorated, clean and large enough for us to entertain guests. In particular the staff was very friendly as well as extremely helpful in directing us to eating facilities and places to visit. I would not hesitate to recommend this hotel for anyone visiting Ottawa. The facilities were very low priced for a comfortable, clean suite will all of the amenities of home provided. These amenities enabled us to make the choice of eating in the suite or going out.

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• A GREAT LOCATION WITH WONDERFUL FACILITIES

  Submitted on: 07/09/2008

  My wife who is in a wheelchair found the suite at albert at bay was extremely well equipped and accessible. the suite was beautifully decorated, clean and large enough for ...

  My wife who is in a wheelchair found the suite at Albert at Bay was extremely well equipped and accessible. The suite was beautifully decorated, clean and large enough for us to entertain guests. In particular the staff was very friendly as well as extremely helpful in directing us to eating facilities and places to visit. I would not hesitate to recommend this hotel for anyone visiting Ottawa. The facilities were very low priced for a comfortable, clean suite will all of the amenities of home provided. These amenities enabled us to make the choice of eating in the suite or going out.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  • BusinessCenter
  • HandicapAccessibility
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• First time in Ottawa

  Submitted on: 07/19/2007

  Hotel is very nice and well maintained. good quality rooms and excellent fitness center. couple of decent restrurants right next door as well as a convenience store. walkable to parliment ...

  Hotel is very nice and well maintained. Good quality rooms and excellent fitness center. Couple of decent restrurants right next door as well as a convenience store. Walkable to Parliment Hill. Staff a little deficeint in info, ie told me airport was 40 min cab ride when it was really 20. Also struggled to return power to fitness center one morning.

  • Room Quality
  • Staff And Service
  • Activities
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• Ho-Hum Experience

  Submitted on: 05/31/2007

  We were in ottawa for a sporting event. weeks ago, i requested (long-distance phone call) an extra cot for the room. when we arrived, they were out of cots. ...

  We were in Ottawa for a sporting event. Weeks ago, I requested (long-distance phone call) an extra cot for the room. When we arrived, they were out of cots. Their parking garage was completely full, requiring us to park in an unprotected lot blocks away. We also requested *one* extra blanket. They were out. Also requested an extended check-out time. Guess what? Couldn't do it. When we checked out, we got not so much as a ""thank you"" for our patronage. We'll think very long and hard before we return to this hotel.

  • Room Quality
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• Wonderful hotel

  Submitted on: 02/12/2007

  There was a youth hockey tournament in town at the same time as our stay and the hotel was full of kids, but albert at bay staff was extremely prepared ...

  There was a youth hockey tournament in town at the same time as our stay and the hotel was full of kids, but Albert at Bay staff was extremely prepared and helpful with ALL guests. Great workout room too! Will definately return!

  • Room Quality
  • Staff And Service
  • Dining
  • Activities
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