Reviews
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The greatest staff in all of Austin.
05/05/2009Not only was the hotel clean and comfortable, but the staff went out of their way to help me when i was in trouble! when i was about to board ...
Not only was the hotel clean and comfortable, but the staff went out of their way to help me when I was in trouble! When I was about to board my plane to depart Austin, I realized I left my wallet in the hotel shuttle. I called the hotel from the airport in a panic. One of the staff retrieved my wallet from the shuttle (after the driver returned to the hotel) and drove to the airport in her personal vehicle with my wallet to deliver it to me! I literally ran to my plane and just barely made it on as they closed the door behind me. Thank you, mystery Marriott lady, for saving the day! And thank you to the super cool shuttle driver who took me out for beer and barbecue on my first night in Austin!
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wonderful hotel with real service
07/31/2008This marriott is probably an older hotel but is very up to date and well-maintained. i was quite taken by surprise that the rooms were spacious-airy-and had ...
This Marriott is probably an older hotel but is very up to date and well-maintained. I was quite taken by surprise that the rooms were spacious-airy-and had splendid beds! I found the 2nd floor to be very quiet and sleeping was very easy. There is a food smell on the 2nd floor from the dining area-and that is the only poor feature that I was aware of. The staff is unbelievably eager to help you and frequently ask what they can do-and the restaurant is the same-with quite good food. The maids only go over the room if you are staying several days and clean up the bath-that seemed odd-but was not significant. The prices were fair and I will hope that I can stay here again when I visit family in this area.
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Marriott Austin South Airport
06/01/2008Although my wife and i would have preferred to stay closer to downtown, we were very satisfied with our overall experience at marriott austin south airport. as soon as we ...
Although my wife and I would have preferred to stay closer to downtown, we were very satisfied with our overall experience at Marriott Austin South Airport. As soon as we walked in we knew it would be a pretty good place to hang out for the weekend, especially for the price. There's a beautiful, wide-open lobby, including a stone fireplace and several leather sofas to read the newspaper and sip free delicious sweet tea. Down the hall is a comfortable business room. Just two computers, but the surfing speed is excellent. The swimming pool is small, but the weight room is roomy and clean and the electric bikes and TVs actually work and are easy to use! The staff was courteous and efficient. We ordered room service and enjoyed jalapeno burgers and fries. (Our only criticism would be that we were in our room when the cleaning person knocked on our door. We asked her to come back later. When we returned that evening, our room was still dirty).
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Marriott / Airport
08/03/2007Staff was extreemly helpful ... we wanted to change room "type" from king to two doubles and they did it w/o any problem. needed to ups a package we'd ...
Staff was EXTREEMLY helpful ... we wanted to change room "type" from king to two doubles and they did it w/o ANY problem. Needed to UPS a package we'd purchased and couldn't take it on the plane ... When I asked if they did this "NO PROBLEM" "we CAN do it" ... I REALLY liked the attitude of the staff ... even the ones who weren't necessarilyhelping us personally were friendly and offered to help if they could ... ROOMS were great, beds comfortable and we had 4 pillows EACH .... WEEE HAWWW ... only draw back was they wanted to charge us for internet hook up ... so we had to go to the business center or lobby ... I feel they could have provided wireless w/o a charge to all the rooms ... I'm staying in a * hotel this week end and have wireless in my room ... felt Marriott's * / day was excessive. however, the business center was well equipped and I used it w/o any problems
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Nice hotel
06/29/2007This is an excellent place. very clean and in a good location. great service. only bad thing is ""$*/day cost of high-speed internet in room.
This is an excellent place. Very clean and in a good location. Great service. Only bad thing is ""$*/day cost of High-speed internet in room.
