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Hyatt Auckland
10/21/2009Great expereince. room and king bed were very comfortable. customer service outstanding. manager was very responsive to an issue that came up during our stay. although we weren't in ...
Great expereince. Room and king bed were very comfortable. Customer service outstanding. Manager was very responsive to an issue that came up during our stay. Although we weren't in the Viaduct area we could see the harbour from the room, which was very nice. Only negative was the cost of Internet per day, should be included in the price of the room, or the use of the busines center by guests should not incur a cost.
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Very nice stay
03/10/2009Overnighted from the airport. comfortable room. wonderful bed! conveniently located near downtown and adjacent to the university. easy walking to restaurants and parks (but there are hills). breakfast included anything ...
Overnighted from the airport. Comfortable room. Wonderful bed! Conveniently located near downtown and adjacent to the university. Easy walking to restaurants and parks (but there are hills). Breakfast included anything you might want. Our only concern that, as swimmers, we would have preferred a warmer pool. We would stay again, especially at the low rate surprising for this nice a facility.
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Overall, quite good
10/15/2007We arrived before check in time, but they found another room for us if we wanted it. it was near the elevator, and they said it may be noisy, but ...
We arrived before check in time, but they found another room for us if we wanted it. It was near the elevator, and they said it may be noisy, but we heard nothing. The staff was very friendly and professional. They were helpful to first time visitors by offering points of interest, providing maps of downtown, arranging shuttle and cab service, and were just generally courteous. The location was perfect., about 3 blocks from Queen Street. It was close, but not so close that it was noisy outside the room. The only real downside was the price of the restaurant food. The breakfsats were good, but very, very expensive. All of the food was very expensive. The room itself was smallish, but nice. Good bed, clean room, all necessary amenities. We stayed on the 9th fllor and never heard anything but the wind and rain. The next time we go to Auckland, I expect we'll stay here again, but eat elsewhere.
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overall
10/07/2007The staff was superb. beds were extremely comfortable and the pool and spa were awesome. if you can get the regency club continental breakfast and or'dorves, both are worth ...
The staff was superb. Beds were extremely comfortable and the pool and spa were awesome. If you can get the Regency Club continental breakfast and or'dorves, both are worth it. Location was across the street from the university and walking distance to shopping. (about 20-25 minutes from the Viaduct) We stayed here 2 nights and actually returned from Rotoura for 2 more nights. I have no negatives at all about this lovely hotel and their staff.
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