Important Hotel Information
Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
Reviews
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5 Star Hospitality
12/14/2009Service was excellent. truly were treated like we were at a 5 star hotel. the room was immaculate. i can only think of two things that would keep this hotel ...
Service was excellent. Truly were treated like we were at a 5 Star Hotel. The room was immaculate. I can only think of two things that would keep this hotel from a 5 Star would be the bed and the towels could have been softer....The beaches have been damaged by the hurricanes but they were working on rebuilding the erosion. Pools were beautiful and lots of lounge chairs so you didn't feel crowded. Food was good and the price was amazing. Bang for buck would go back in a heartbeat!
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Our Stay in Cancaun
12/02/2009Staff was geat very helpful. rooms was great and the food was excellent. and if i return to cancun i will stay their again..
Staff was geat very helpful. rooms was great and the food was excellent. And if I return to Cancun I will stay their again..
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FRIENDLY STAFF
11/29/2009Overall was a great hotel. a little overpriced on meals. didn't like the fact i had to purchase internet time. the hotel staff were friendly and very cordial. this ...
Overall was a great hotel. A little overpriced on meals. Didn't like the fact I had to purchase internet time. The hotel staff were friendly and very cordial. This was a Great vacation for my daughter and myself. We plan on coming back next year.
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Stay somewhere else
11/19/2009During my stay at this hotel, i attended a conference. the group rates negotiated through the hotel were more than twice the amount i paid on the travel website. this ...
During my stay at this hotel, i attended a conference. The group rates negotiated through the hotel were more than twice the amount I paid on the travel website. This hotel was supposed to be a five-star. In my room the mirror in the bathroom should have been replaced. Due to spots within the mirror surface. Additionally, the toilet needed a new seat. Most employees were curtious and did a good job. However, the employees at the front desk, didn't seem to have a problem lying to you. The food was ok, but i would give it a two-star. Based on coversations with friends and relatives if you go to Cancun it is much better to go to an all-inclusive resort.
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OUTSTANDING
11/04/2009We had a great experience here, i loved it. the atmosphere was great the people, the service, it was very neat and clean something i'll always look forward to ...
We had a great experience here, I loved it. the atmosphere was great the people, the service, it was very neat and clean something I'll always look forward to in a hotel. The restaurants are awesome, I definately recomend it and will love to stay here again.
