Important Hotel Information
- Please note the parking lot and garage is under construction until 7/21/09.
Days Inn Niagara At the Falls
-
from $42.46 USD
- CHECK AVAILABILITY
Reviews
Write a Review-
Criminal
08/13/2009Charged my credit card 6 days in advance of check-in. i requested a credit to my credit card and was denied. i complained and found the staff at the ...
Charged my credit card 6 days in advance of check-in. I requested a credit to my credit card and was denied. I complained and found the staff at the hotel to be very rude. I decided to cancel my reservation 5 days prior to check-in and the manager refused and stated I was responsible for the room charge. He then stated that their policy's are unique to this hotel and they run into this same problem often. He then went on saying that if a person for some reason or another must change their arrival date then this was the same as a cancelization. I was charged $198.00 for zero nites stay. DO NOT GIVE YOUR CREDIT CARD NUMBER TO THIS HOTEL.
-
Old but not bad overall
08/01/2009Yes the hotel is showing its age and i suspect that they rely on their location to help bolster sales. it is close to the falls. everything in the hotel ...
Yes the hotel is showing its age and I suspect that they rely on their location to help bolster sales. It is close to the falls. Everything in the hotel shows its age though. Since all I cared about was a bed for the night and a pool for my daughter to relax in after 10 hours on the road it was great though. The room was clean, oder free, the beds were comfortable, and the AC worked. The pool area was well kept and stocked with towels even at 10pm. There is a Denny's in the hotel, not fine dining, but after 10hrs on the road it was great to not have to travel anywhere to get food. Overall I had no complaints about my stay. The staff was very friendly, even the Denny's staff, and that counts as well.
-
terrible
05/26/2009They put me in a room with construction going on under me...it started before 9am..some vacation. the denny's inside was disgusting and the staff vulgar. we had ...
they put me in a room with construction going on under me...it started before 9am..some vacation. The Denny's inside was disgusting and the staff vulgar. We had a 3 year old with us, and their language was shocking. The hotel staff put on a show of caring, but did nothing about any of our concerns. The room itself was clean and comfortable. It is right on the edge of the park, but looks like a slum. Parking was scary, they were resurfacing the parking lot around cars and the garage looked like it was going to cave in. I would not stay there again.
-
Don't stay there!!
05/10/2009This hotel is not worth the $/ night. the parking lot was torn up to the point that it could damage your car. the underground parking garage had funiture, garbage and ...
This hotel is not worth the $/ night. The parking lot was torn up to the point that it could damage your car. The underground parking garage had funiture, garbage and mattresses( that I am assuming someone will eventually be sleeping on) all stacked around the building. Poor customer service and overall a dirty hotel. Pass this one up. Sleep in your car, it would be cleaner.
-
Less than cleanly
10/28/2008My partner and i stayed here from 10/06/08-10/11/08. we arrived late monday night and found that our room was on the 6th floor. so we ...
My partner and I stayed here from 10/06/08-10/11/08. We arrived late Monday night and found that our room was on the 6th floor. So we unloaded the car, and took the elevator up. It was very rickety and I did not think we would make it. But we did, and we entered rm 624 which was right next to the elevator. After unpacking and showering, I walked barefoot on the rug and noticed it felt gritty. I looked at my feet and they were dirty. Then I went over to the bed and proceeded to get it ready and found a long brown hair on the sheets. So I looked at the pillows and there were more. Then I lifted the sheets and found more on the mattress pad. I immediately went down to the desk and told them about it. The guy there asked if wanted to change rooms but we were really tired so I asked for more linen. He said housekeeping wasn't there. I was so tired I told him I'd make the bed myself. Then when the girl brought the sheets, she gave us two flat sheets and only two pillow cases. Finally, my partner stormed down to the desk. She asked for a mattress pad, two more pillow cases and a fitted sheet which we got except for the mattress pad. Our request to talk to the manager took about two days and all we got from him was half off for Friday and 15% off Denny's! Also, get an odd floor if you want close to the ice machine. So we stayed but if you have other choices, avoid this one. It is close to the falls though so at least we saved on gas. But when we go back, Days Inn is blackballed.
