Reviews
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A very good stay with a very good staff
11/12/2009A well pointed room, very comfortable bed, and a fairly quiet hall provided a good environment. the staff was eager to help, immediately dropping conversations among themselves to attend to ...
A well pointed room, very comfortable bed, and a fairly quiet hall provided a good environment. The staff was eager to help, immediately dropping conversations among themselves to attend to customers' needs, sometimes with a bit of pleasant humor. You have to learn to push light switches 3 times to get full lighting (and turn on the floor lamp with a switch near the door), as well as use a coffee cup instead of a coffee pot for in-room coffee making. The underground passages connect not only to the Palais de Congres (convention center) but to a rather large food court that even includes a full sized IGA grocery, if you want to stock up on anything, as well as a good wine store, close to excellent coffee at a Coffee Depot.
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Loved the Place
08/28/2009We stayed one night and loved everything about the hotel. the location, right on st. catherine street and easily within walking distance to old montreal, was perfect. the staff at ...
We stayed one night and loved everything about the hotel. The location, right on St. Catherine Street and easily within walking distance to Old Montreal, was perfect. The staff at the front desk, the valet and wait staff couldn't have been more helpful, welcoming and accomodating. The room was pretty typical and the pool and sun deck were small but the exercise facility, sauna and steam room were excellent. I'll definately stay there again when in Montreal.
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Very nice hotel and close to Chinatown and old port
06/29/2009Stayed at hyatt regency for 2 nights and the stay was great. had a little of trouble finding the ""entrance"" of the hotel and then had to go through the ...
Stayed at Hyatt Regency for 2 nights and the stay was great. Had a little of trouble finding the ""entrance"" of the hotel and then had to go through the food court. Doing that at night when all the stores were closed is scary. The hotel is very clean and the bed and pillow were very comfortable. Had good channels on TV. The staff were extremely nice and helpful -- especially this guy X-- very helpful and made lots of good recommendations. The reception/check in staff are more helpful than the so-called concierge though. There's no sign that says it's the concierge, you just sort of guess . . . The location is great. Very close to Chinatown and Old Port but without being in the middle of it. Had a starbucks and Dairy Queen right outside the hotel. The mall below the hotel has a convenience store and a food court. There's also at least two restaurants attached as well. One of the restaurants open late so you don't have to go hungry after a long day out. At Place Des Arts metro station is connected underground so convenient but it's quite a walk. But that's typical in Montreal. I would definitely stay at this hotel again in my future Montreal visits.
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Don't book this hotel
05/04/2009The room is dark dingy and not worth the money. even though it's a hyatt, you feel more like you're staying at the holiday inn. the lamps, floors, ...
The room is dark dingy and not worth the money. Even though it's a hyatt, you feel more like you're staying at the Holiday Inn. The lamps, floors, walls are completely outdated. The location is pretty central, but there are plenty of other options out there. I went for a romantic weekend and for my babymoon, but I didn't feel very pampered at all. However, the maid service and the staff desk (with the exception of the males) was adequate.
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Not as nice as I thought
04/29/2009The hotel was decent, but you can tell it is aging and in need of an upgrade. the rooms and hallways were dark and the bathrooms looked a bit rundown. ...
The hotel was decent, but you can tell it is aging and in need of an upgrade. The rooms and hallways were dark and the bathrooms looked a bit rundown. The staff was nice and helpful though. Lots of places to eat downstairs in the mall food court. We ran out of towels and toilet paper everyday and had to ask for more each time, but they were prompt about it.
