Important Hotel Information
- Minimum age to check in a single room or double room is 21 years old
Reviews
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Great Place To Stay!!!
11/09/2009I chose this hotel because it is right in the middle of the hotel zone. the location was perfect. walking distance to clubs but not too close so that it ...
I chose this hotel because it is right in the middle of the hotel zone. The location was perfect. Walking distance to clubs but not too close so that it is loud. There is a mall across the street. The hotel is huge with three pools and multiple bars and restaurants. Ask the front desk when you arrive for a matress pad if you don't like hard beds. The beds are very hard but the pad makes a HUGE difference! The massages at the spa were well worth the $* for 50 minutes. There are three restaurants you have to make reservations for. Make sure when you arrive you go straight to the reservations desk. You can make reservations 2 days in advance. If you try to make a reservation in the morning for that night it will be full. The Japanese restaurant is the hardest to get a reservation for but the best restaurant. The Brazillian was OK, and I did not try the steak house. The buffet was delicious and had a wide variety of food. If you tip the bartenders a couple of dollars this will ensure you get better liquors in your drinks and fast service. You have to request better alcohol or they will give you house. Also watch out after you've had a few they will try and switch to the cheap stuff. I will definitely be staying here again when I go back to Cancun. It was well worth the money. We walked over to the palace next door but I didn't like it as much. You can use everything there.
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BEST VA-CA EVER!!!!
10/28/2009A friend & i went there, just got back last sunday. the service is was unreal! as soon as we arrived someone was there to serve us drinks! everyone we came ...
A friend & I went there, just got back last Sunday. The service is was unreal! As soon as we arrived someone was there to serve us drinks! Everyone we came in contact w/ was SO nice & ready to help make our vacation the best ever. The bar right off the lobby was the best! They served the best drinks & weren't skimpy on the alcohol. We spent 2 days at the spa-- well worth the extra money! The food was really good-- different 'themes' every night at the buffet. The restaurants that needed reservations were 'ok', but would've been just as happy w/ the buffet. I would definitely go back & stay there again
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Didn't want to leave!
10/08/2009Just got back from cancun on yesterday 10/7/2009 stayed at the riu cancun. it was awesome, the property was beautiful and spotless. the staff was amazingly friendly and ...
Just got back from Cancun on yesterday 10/7/2009 stayed at the Riu Cancun. It was awesome, the property was beautiful and spotless. The staff was amazingly friendly and really very nice always polite and serving with a smile. Will go back to stay soon. Only one suggestion (l) to add coffee makers in rooms.
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A wonderful hotel with a great location
10/08/2009My wife and i stayed there with another couple (all in late 20s to early 30s; between sep 24 and sep 28. we booked thru the riu web site ...
My wife and I stayed there with another couple (all in late 20s to early 30s; between Sep 24 and Sep 28. We booked thru the RIU web site and paid apprx $/ person including airfare from JFK and transfers from/to the airport. The hotel is very beautiful with a great location and awesome staff. We were a little hesitant in the beginning since we read some negative reviews about the cleanliness, service and the type of crowds that go there. At the worst we expected a sub par establishment with mediocre food, overcrowded with drunks and staff relentlessly asking for tips. Fortunately, we could not see any of that during our stay there! Everything was very well organized with great attention to detail and emphasize on punctuality. First with the hotel... the property is located within 5 min from the Zona Hotelera, which is the place to be for night-life personally I found the Zona Hotelera to be a little bit too touristy with the heart being an American style mall with Hard Rock Cafe in the middl. The RIU Cancun is pretty big with several pools, 4 restaurants, night club, theater;where the hotel entertainment takes place and several bars. We decided to go with RIU since our friends have been at other RIUs in the Caribbean and swear by the brand for reasonable prices and unmatched all-inclusive features on top of great locations. Overall we found it to be pretty clean and very well maintained and also charming for a resort this size. We can be pretty discerning when it comes to food, but I think that one should keep in mind that all-inclusives try to cater to different people from various nationalities and back grounds, therefore we found the food to be of higher quality and of quite an assortment. The Rodizio and Japanese restaurants (reservations in the morning of are required are decent but nothing to write home about ;after all this is Mexico and these are restaurants all under the all-inclusive label Most of the rooms are ocean view and we found them to be clean, spacious and well appointed with amenities. The TV was a bit fuzzy on some channels, but who goes to Mexico to watch TV? While we were there we booked a day trip to Xel-Ha water park with a stop at the Mayan city of Tulum. Regretfully one full day is not enough to enjoy the water park and also to immerse at the ancient city of Tulum—we felt overwhelmed and rushed by the clock. Tulum is nice but small and pales in comparison to Chichen Itza. Another think we did was to explore the Market 28—we took the city bus and spent some time there browsing the shops selling local pottery and souvenirs. We felt safe and had tons of fun. Last but not least, we were very impressed with the generosity, humor and genuine intent to help of the staff and locals who made our holiday unforgettable. We highly recommend the RIU Cancun.
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Vacation
10/04/2009Would defiantly go back again!
Would defiantly go back again!
