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Pleasant stay for our first visit to Prague
10/20/2009Our room exceeded expectations; enough space to move around in, comfortable king sized bed, and very nice bathroom, plus free internet in the room and free wireless in the lobby. &# ...
Our room exceeded expectations; enough space to move around in, comfortable king sized bed, and very nice bathroom, plus free Internet in the room and free wireless in the lobby. (Internet connection was a littly spotty at times.) Most of the hotel staff was very friendly and helpful. We booked tours through the Guest Relations Manager, and she was very knowledgeable. Housekeeping ran late (4 p.m. most days) but they did a decent job. Plan to walk a lot if you stay here - but its worth it. The views walking from the hotel are incredible, and it is a very quiet and peaceful location. The hotel bar is expensive, as is the restaurant, but there are plenty of good places to drink and eat close by.
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Honeymoon - GREAT
09/09/2008I would like to recommend crowne plaza hotel prague castle for all of you who are looking for an excellent service, beautiful place and more than professional stuff. trust me, ...
I would like to recommend Crowne Plaza Hotel Prague Castle for all of you who are looking for an excellent service, beautiful place and more than professional stuff. Trust me, I chose this hotel for my Wedding Night and it was great. The stuff and services were the best I've ever seen! MK
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Very Bad Experience
11/13/2007Paid 265. euros for a "junior suite" which was dark due to dark lamp shades, laundry was exorbitant, bathroom fittings came loose, no soap dish in shower stall, non-responsive ...
Paid 265. EUROS for a "junior suite" which was dark due to dark lamp shades, laundry was exorbitant, bathroom fittings came loose, no soap dish in shower stall, non-responsive manager, totally inept dining room manager who stood looking at us when we wanted scrambled eggs and the chafing dish was empty, waiter had to be asked 3 times for coffee. We asked for a different room and told "not available" when we knew it was as hotel empty. Asked for a lower rate and they would not even respond. We wanted to change money and they wouldn't without more information than we had even though we filled out a form and showed passport when we checked in!!!! The room was very warm and airconditioning not working.The location is very inconvenient and the cab fares high.
Some of this may be due to newness of hotel but training nonexistant and manager we talked to was uninterested in our problems or comments. -
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09/13/2006A very nice staff & a comfortable ...
a very nice staff & a comfortable hotel
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